Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Kristian Heinrich
Kristian Heinrich at Russ Darrow Metro Chrysler Dodge Jeep RAM

Kristian Heinrich | Page 3

Service Advisor

Russ Darrow Metro Chrysler Dodge Jeep RAM

10901 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.6
40 Reviews
4.6

40 Reviews

Write a Review

40 Reviews of Kristian Heinrich

June 20, 2025

Dealership Rating
Employee Rating

Russ Darrow Jeep Service Center is my go-to place to take my Jeep. The service performed is always spot on and the Service Reps (especially Kristian are great). More

by Darrell.s.Blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Villmow

Report | Print
Jun 20, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Justin Hanna justin.hanna@russdarrow.com

June 19, 2025

Dealership Rating
Employee Rating

Excellent fast service. Clean waiting area to wait for vehicle return. Snacks available. Start to finish 40 minutes More

by v.noll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Vansickle

Report | Print
Jun 19, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM. Justin Hanna justin.hanna@russdarrow.com

June 15, 2025

Dealership Rating
Employee Rating

Oil change was done in a timely manner and the inspection and condition of the truck was a nice thing to have. Service writer Kristin is a great person to work with. More

by jlyman1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Reichert , Megan Villmow

Report | Print
Jun 15, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Justin Hanna justin.hanna@russdarrow.com

June 07, 2025

Dealership Rating
Employee Rating

They ALWAYS ALWAYS GET Me Right! ! Work I thought would take a couple days was done over night!! Keep up the Good Work Service Team! More

by ms.quitaw83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard

Report | Print
Jun 07, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Justin Hanna justin.hanna@russdarrow.com

June 03, 2025

Dealership Rating
Employee Rating

Excellent work and excellent service thank you for your business I have been going there for years More

by brianhi2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard , Megan Villmow

Report | Print
Jun 03, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thanks for sharing about your experience with Russ Darrow Metro Chrysler Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Justin Hanna justin.hanna@russdarrow.com

June 02, 2025

Dealership Rating
Employee Rating

Great customer service experience from the moment I drove in, until the moment I left. The service was fast and efficient. I felt valued, as usual. More

by anqunette.hendrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 02, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM.

May 16, 2025

Dealership Rating
Employee Rating

The Svc was good 👍 and the Svc personal did a good job on Svc to my vehicle. More

by vernonmoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, Michael Reichert , Adrian Flores, John Vansickle, Megan Villmow

Report | Print
May 17, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tyler Headdy tyler.headdy@russdarrow.com

April 12, 2025

Dealership Rating
Employee Rating

Please add tea options and snack options back to the waiting area. There is a 15 word minimum for some reason for this. More

by Muwoeli23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, Clayton Duckworth, Martin Rehfeldt, Shane Bode , Adrian Flores, Tyler Headdy, Brian Semmelmann, John Vansickle, Megan Villmow

Report | Print
Apr 13, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Tyler Headdy tyler.headdy@russdarrow.com

April 03, 2025

Dealership Rating
Employee Rating

I was only in for an oil change and we had to get it all within 30 minutes.I'm guessing it was great service More

by sparkyman1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, Michael Reichert , Adrian Flores, John Vansickle, Megan Villmow

Report | Print
Apr 03, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Tyler Headdy tyler.headdy@russdarrow.com

March 08, 2025

Dealership Rating
Employee Rating

As always, the team treated me with professionalism and kept me informed of the repair progress. More

by hensler.michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 10, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tyler Headdy tyler.headdy@russdarrow.com

1
2
3
4

Dealership Inventory (186 Vehicles)

new 2026 Jeep Compass car, priced at $33,500
2026 Jeep Compass
new
Joose exterior
Automatic
Four-wheel Drive
$33,500
View Details
new 2026 Jeep Grand Cherokee car, priced at $47,000
2026 Jeep Grand Cherokee
new
Baltic Gray Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$47,000
View Details
new 2026 Ram 1500 car, priced at $60,500
2026 Ram 1500
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
$60,500
View Details
used 2018 Jeep Grand Cherokee car, priced at $17,547
2018 Jeep Grand Cherokee
used
True Blue Pearlcoat exterior
Automatic
Four-wheel Drive
$17,547
View Details
used 2022 GMC Terrain car, priced at $26,282
2022 GMC Terrain
used
Quicksilver Metallic exterior
Automatic
All-wheel Drive
$26,282
View Details
used 2020 Alfa Romeo Stelvio car, priced at $20,561
2020 Alfa Romeo Stelvio
used
Vulcano Black Metallic exterior
Automatic
All-wheel Drive
$20,561
View Details
View All Inventory