Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Kristian Heinrich
Kristian Heinrich at Russ Darrow Metro Chrysler Dodge Jeep RAM

Kristian Heinrich | Page 4

Service Advisor

Russ Darrow Metro Chrysler Dodge Jeep RAM

10901 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.6
43 Reviews
4.6

43 Reviews

Write a Review

43 Reviews of Kristian Heinrich

April 12, 2025

Dealership Rating
Employee Rating

Please add tea options and snack options back to the waiting area. There is a 15 word minimum for some reason for this. More

by Muwoeli23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, Clayton Duckworth, Martin Rehfeldt, Shane Bode , Adrian Flores, Tyler Headdy, Brian Semmelmann, John Vansickle, Megan Villmow

Report | Print
Apr 13, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Tyler Headdy tyler.headdy@russdarrow.com

April 03, 2025

Dealership Rating
Employee Rating

I was only in for an oil change and we had to get it all within 30 minutes.I'm guessing it was great service More

by sparkyman1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, Michael Reichert , Adrian Flores, John Vansickle, Megan Villmow

Report | Print
Apr 03, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Tyler Headdy tyler.headdy@russdarrow.com

March 08, 2025

Dealership Rating
Employee Rating

As always, the team treated me with professionalism and kept me informed of the repair progress. More

by hensler.michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 10, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tyler Headdy tyler.headdy@russdarrow.com

February 25, 2025

Dealership Rating
Employee Rating

Jermaine Heard is a great employee. He goes above and beyond for his customers and very understanding when it comes to customers. I alway deals with him when having my car services. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard

Report | Print
Feb 26, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Chrysler Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Tyler Headdy tyler.headdy@russdarrow.com

February 11, 2025

Dealership Rating
Employee Rating

Staff was friendly they handle my needs with care I was in and out appreciate the wonderful services you guys provide More

by BEEFAIR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, Michael Reichert , Adrian Flores, John Vansickle, Megan Villmow

Report | Print
Feb 11, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Tyler Headdy tyler.headdy@russdarrow.com

February 11, 2025

Dealership Rating
Employee Rating

Good at what he knows best for you by listening very knowledgeable of the products you sell More

by CARNETTPOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, Michael Reichert , Adrian Flores, John Vansickle, Megan Villmow

Report | Print
Feb 11, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tyler Headdy tyler.headdy@russdarrow.com

January 31, 2025

Dealership Rating
Employee Rating

I would never recommend anyone to go there the service is trash and all the want is money More

by EDDIEJACKSON353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jermaine Heard, Michael Reichert , Zivorad Filipovic, Adrian Flores, Megan Villmow

Report | Print
Feb 04, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Tyler Headdy tyler.headdy@russdarrow.com

January 30, 2025

Dealership Rating
Employee Rating

I didn't have any problems everything went well. We enjoy working with Russ Darrow and look forward to the next time. More

by TWKERNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, Michael Reichert , Adrian Flores, John Vansickle, Megan Villmow

Report | Print
Feb 01, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Tyler Headdy tyler.headdy@russdarrow.com

January 25, 2025

Dealership Rating
Employee Rating

The service team did great exactly the job I knew they would do because I brought it in and that’s what they’re paid to do More

by cr250rx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Villmow

Report | Print
Jan 26, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Tyler Headdy tyler.headdy@russdarrow.com

January 20, 2025

Dealership Rating
Employee Rating

This fearless hip is fabulous every time I have went they seem to always get me in and out with great customer service. More

by LANETTECZYSZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, Clayton Duckworth, Michael Reichert , Zivorad Filipovic, Adrian Flores, Codey Lambert, Sumya Stoflet, John Vansickle, Megan Villmow

Report | Print
Jan 20, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you, Lanette, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tyler Headdy tyler.headdy@russdarrow.com

1
...
3
4
5

Dealership Inventory (180 Vehicles)

used 2022 Subaru Impreza car, priced at $21,499
2022 Subaru Impreza
used
Gray Metallic exterior
Automatic
All-wheel Drive
$21,499
View Details
new 2026 Jeep Compass car, priced at $32,792
2026 Jeep Compass
new
Silver Zynith Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$32,792
View Details
new 2026 Dodge Charger car, priced at $54,234
2026 Dodge Charger
new
After Dark exterior
Automatic
All-wheel Drive
$54,234
View Details
new 2026 Ram 1500 car, priced at $49,997
2026 Ram 1500
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
$49,997
View Details
used 2019 Jeep Grand Cherokee car, priced at $21,436
2019 Jeep Grand Cherokee
used
Velvet Red Pearlcoat exterior
Automatic
Four-wheel Drive
$21,436
View Details
used 2012 GMC Sierra 3500 car, priced at $27,879
2012 GMC Sierra 3500
used
Mocha Steel Metallic exterior
Automatic
Four-wheel Drive
$27,879
View Details
View All Inventory