Kristian Torres | Page 2
Service Advisor
Maus Nissan of North Tampa
11011 N Florida Ave
Tampa, FL 33612
Dealership Experience
3 yrs, 4 mos
Industry Experience
6 yrs, 4 mos
18 Reviews
Write a Review18 Reviews of Kristian Torres
April 03, 2024
Good old fashion friendly service. When you treat your customers with good service, you keep them. That's what bring customers back to your dealership is your good and friendly service When you treat your customers with good service, you keep them. That's what bring customers back to your dealership is your good and friendly service More
Other Employees Tagged: Kristian Torres
April 02, 2024
good service for recall of a part by nissan . I had to constantly follow up for the replacement part. I had to constantly follow up for the replacement part. More
Other Employees Tagged: Tony Martin, Leo Rizo, Justin Skelton, Brandon Cruz, Jacin Hogeland, Lance Wallace, Brad Seabury
March 16, 2024
Took my car in for Maus care. Made the appointment the day before. They are supposed to do an oil change, tire rotation, paint protection and rain repellant. First thing I get Made the appointment the day before. They are supposed to do an oil change, tire rotation, paint protection and rain repellant. First thing I get told in the drive is that their car wash is broken. Don't know how it got broken overnight but ok. The service advisor tells me not to worry they can get it washed. I don't think you can do paint protection over a dirty car and I don't think rain repellant will work on a dirty windshield but gee, I guess it does. There was some semblance of cleaning done but it was still dirty when they were done. If you can't do the things right that I can see, did you really change the oil and rotate the tires? But they must have at least looked at my new tires that I got in November (this is March) because apparently they are worn on the edges and need an alignment. I guess the one I had done when I got the tires didn't take. Of course they recommended changing all the fluids in the car and it needed a whole bunch of other things too. At 26,000 miles that's a lot of stuff. The service advisor was very nice though. Not so much the pushy lady who kept texting me that I needed to come to the front to her office to update my information. She sent me a bogus email address and asked if it was mine. What a ruse! If aggravation was equated to $$ then Maus Care has cost me a bunch of money. Terrible experiences there and next door at Maus Acura. Nice people just can't trust whoever is pulling the strings. More
June 06, 2022
Recently took my Sentra to have a part replaced. Kristian Torres was my main point of contact in the service department and was great. He was super nice, kept me informed multiple times throughout t Kristian Torres was my main point of contact in the service department and was great. He was super nice, kept me informed multiple times throughout the process for when my car was going to be ready, and made sure I got my laptop back asap when I left it in the loaner! More
Other Employees Tagged: Tony Martin
July 01, 2021
My scheduled service was accomplished in a timely manner, the service advisor kept me in formed during the process. Nick also helped with setting up Android Auto ony car, thanks Nick! the service advisor kept me in formed during the process. Nick also helped with setting up Android Auto ony car, thanks Nick! More
Other Employees Tagged: Nick Musso
June 11, 2021
The service is always fantastic the wait time is always minimal the customer service is always great. That’s why I always come back to this dealership minimal the customer service is always great. That’s why I always come back to this dealership More
Other Employees Tagged: Tony Martin, Leo Rizo, Brandon Cruz , Manuela Correacastano, Nancy Murdolo, Nick Musso, Ricky Santana, Hanna Sifford, Hannah Taugner