Kristian Torres
Kristian Torres at Maus Nissan of North Tampa
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Kristian Torres | Page 2

Service Advisor

Maus Nissan of North Tampa

11011 N Florida Ave
Tampa, FL 33612

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4.5
18 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

6 yrs, 4 mos

4.5

18 Reviews

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18 Reviews of Kristian Torres

April 03, 2024

Dealership Rating
Employee Rating

Great customer service, explains car situation in detail for customers to understand what is needed and why. More

by Godschild
Recommend Dealer
Yes

Other Employees Tagged: Kristian Torres

Apr 05, 2024

Maus Nissan of North Tampa responded

Thank you Godschild!

April 03, 2024

Dealership Rating
Employee Rating

Great customer service, explains car situation in detail for customers to understand what is needed and why. More

by Godschild
Recommend Dealer
Yes

Other Employees Tagged: Kristian Torres

Apr 05, 2024

Maus Nissan of North Tampa responded

Thank you!

April 03, 2024

Dealership Rating
Employee Rating

Good old fashion friendly service. When you treat your customers with good service, you keep them. That's what bring customers back to your dealership is your good and friendly service More

by JTCHIC
Recommend Dealer
Yes

Other Employees Tagged: Kristian Torres

Apr 05, 2024

Maus Nissan of North Tampa responded

Thanks JT! So glad you had a great experience and we look forward to serving you again in the future.

April 02, 2024

Dealership Rating
Employee Rating

good service for recall of a part by nissan . I had to constantly follow up for the replacement part. More

by gujjala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2024

Maus Nissan of North Tampa responded

Gujjala thanks for the positive review! Sorry about you having to follow up with the replacement part but we are using this as a training tool to improve our processes! We are here to help in the future!

March 16, 2024

Dealership Rating
Employee Rating

Took my car in for Maus care. Made the appointment the day before. They are supposed to do an oil change, tire rotation, paint protection and rain repellant. First thing I get More

by gooddogs
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 19, 2024

Maus Nissan of North Tampa responded

Gooddogs we would like to discuss your visit and do our best to make up for your displeasure. Can you please reach out to Brandon Cruz or Jacin Hogeland so that we can assist in making up for your most recent visit? 813.800.62878

Mar 22, 2024

Maus Nissan of North Tampa responded

Mary thank for the call and it was a pleasure speaking with you. I spoke with Brandon Cruz and expressed your concerns. We will definitely use this as a coaching opportunity with all service related staff from appointment setters to service advisors and everyone in between. Enjoy your new Ram and if we can help in the future please let us know.

June 06, 2022

Dealership Rating
Employee Rating

Recently took my Sentra to have a part replaced. Kristian Torres was my main point of contact in the service department and was great. He was super nice, kept me informed multiple times throughout t More

by Lynzey Buchanan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Martin

Jun 08, 2022

Maus Nissan of North Tampa responded

Lynzey , we strive for 100% satisfaction, and it is great to see you had such a positive experience. We will share your praise with Kristian and the service team here at Maus Nissan Of North Tampa!

July 01, 2021

Dealership Rating
Employee Rating

My scheduled service was accomplished in a timely manner, the service advisor kept me in formed during the process. Nick also helped with setting up Android Auto ony car, thanks Nick! More

by OLD GUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Musso

Jul 02, 2021

Maus Nissan of North Tampa responded

Thank you for the 5-Star review! 😀

June 11, 2021

Dealership Rating
Employee Rating

The service is always fantastic the wait time is always minimal the customer service is always great. That’s why I always come back to this dealership More

by robertduboise64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Martin, Leo Rizo, Brandon Cruz , Manuela Correacastano, Nancy Murdolo, Nick Musso, Ricky Santana, Hanna Sifford, Hannah Taugner

Jun 11, 2021

Maus Nissan of North Tampa responded

Outstanding!!!! Thanks for the 5-star review and kind words, your business is always appreciated!!!

2

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