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Kristina Miranda

Overview Reviews (123) Inventory (245)

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Kristina Miranda

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Born in California, was raised in Arizona, worked for Honda dealerships for a total of 6 years. Mother and wife and grandmother. Love movies and helping people.

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4.9

123 Reviews

Born in California, was raised in Arizona, worked for Honda dealerships for a total of 6 years. Mother and wife and grandmother. Love movies and helping people.

Overview Reviews (123) Inventory (245)

Dealership Experience

1 yr, 2 mos

Industry Experience

7 yrs, 1 mo

Specialties & Trainings

SPANISH SPEAKING

6 YEARS OF HONDA EXPERIENCE

Honda Customer Experience training and Knowledge

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4.9

123 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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123 Reviews of Kristina Miranda

February 02, 2026

Dealership Rating

Employee Rating

Kristina kept me fully informed of everything going on with my car. When the service was complete and I went to get in my car, she noticed the exit area was blocked and immediately got help to remove the with my car. When the service was complete and I went to get in my car, she noticed the exit area was blocked and immediately got help to remove the incoming cars blocking my exit. More

by wickerds

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 03, 2026 -

Germain Honda of Surprise responded

Thanks for stopping by to let us know how pleased you were with the supportive dealership visit Kristina provided for you. We look forward to your next visit, but until then, please enjoy safe and pleasant travels. Best Regards, Sassha Motz General Manager

January 28, 2026

Dealership Rating

Employee Rating

Scheduled the service appointment with Kristina Miranda. Kristina provided excellent communication including status updates and explanations of the service performed. Kristina provided excellent communication including status updates and explanations of the service performed. More

by Apal1

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 29, 2026 -

Germain Honda of Surprise responded

Thank you for taking the time to share your quality and informative service experience with Kristina. We are pleased to know that she took great care of you, and we all look forward to ensuring more amazing visits. Best Regards, Sassha Motz General Manager

January 23, 2026

Dealership Rating

Employee Rating

I think they do a good job. Most car have to be service by the dealer because of the way they are built. Most car have to be service by the dealer because of the way they are built. More

by solo1950s

Verified Customer

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nathan (Nate) Garcia

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Jan 26, 2026 -

Germain Honda of Surprise responded

Thank you for trusting us with the care of your Honda. Our team works hard to ensure you receive only the best in customer care. Best Regards, Sassha Motz General Manager

January 21, 2026

Dealership Rating

Employee Rating

Kristina Miranda was very helpful and courteous with my service needs on our 2024 Honda Pilot. service needs on our 2024 Honda Pilot. More

by Craig.whitbeck

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 21, 2026 -

Germain Honda of Surprise responded

Kristina is certainly dedicated to providing a quality experience, and we thank you for entrusting us with the care of your Honda Pilot. Best Regards, Sassha Motz General Manager

January 19, 2026

Dealership Rating

Employee Rating

I trust this dealership with all my maintenance needs, feel safe and happy with the service. feel safe and happy with the service. More

by cristina.gross1303

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis, Todd Forbis, Kevin Proo , Maria Jimenez

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Jan 19, 2026 -

Germain Honda of Surprise responded

Your kind words and trust in our team to keep you and your Honda safely on the road mean so much to us all. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

January 19, 2026

Dealership Rating

Employee Rating

Kristina is fantastic and took great care of me! Thanks! It was so good to see you again! Thanks! It was so good to see you again! More

by Feleekshia

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 20, 2026 -

Germain Honda of Surprise responded

We agree, Kristina is fantastic, and we are lucky to have her. Thank you for sharing your thoughts about her and your positive visit. Best Regards, Sassha Motz General Manager

January 17, 2026

Dealership Rating

Employee Rating

We were very pleased with our service advisor. She was nice and explained everything clearly. She was nice and explained everything clearly. More

by Candelaria

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 19, 2026 -

Germain Honda of Surprise responded

Thank you for letting us know that your visit was handled with great care and communication. See you down the road. Best Regards, Sassha Motz General Manager

January 16, 2026

Dealership Rating

Employee Rating

Excellent service provided throughout all of the required checks on my vehicle. Thank you members at Germaine Honda and a special thanks to Kristina! checks on my vehicle. Thank you members at Germaine Honda and a special thanks to Kristina! More

by jonathanjuarez408

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 19, 2026 -

Germain Honda of Surprise responded

Thank you! We're happy to hear that Kristina and our team made your service visit so excellent, and that you felt confident with the service they provided. We appreciate your business and look forward to working with you again in the future. Best Regards, Sassha Motz General Manager

January 15, 2026

Dealership Rating

Employee Rating

Prompt and courteous service. No high pressure attempts to sell me extra. That’s very important because trust is a big part of the relationship with an auto dealership. No high pressure attempts to sell me extra. That’s very important because trust is a big part of the relationship with an auto dealership. More

by TERISUMMERS62

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 16, 2026 -

Germain Honda of Surprise responded

We’re grateful for your trust and support. Our team takes great pride in delivering exceptional care, and it’s wonderful to know our efforts made a positive impression on your experience. Best Regards, Sassha Motz General Manager

January 13, 2026

Dealership Rating

Employee Rating

Kristina was great. She did some research on a part, found the information and scheduled it. The work was done last week and the service people were amazing! Everything She did some research on a part, found the information and scheduled it. The work was done last week and the service people were amazing! Everything works perfectly! Thanks. More

by Suzy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 13, 2026 -

Germain Honda of Surprise responded

Thank you for letting us know that Kristina took excellent care of you and ensured your overall satisfaction. See you next time. Best Regards, Sassha Motz General Manager

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