28 Reviews
Write a Review28 Reviews of Krystal Bergman
March 14, 2016
Wasn't planning to buy a car that day - but ...... We were making the rounds of the various dealerships and our next stop was Kia. We had fully intended to "just look". After about 15 minutes of look We were making the rounds of the various dealerships and our next stop was Kia. We had fully intended to "just look". After about 15 minutes of looking in the showroom, we were approached by Krystal. She knew absolutely everything about the cars in and out of the showroom. She didn't jump into the finance aspect until she made sure she knew exactly what we wanted, we had taken a test drive, and were sure about what we could live or live without. She didn't try to talk us into something they were trying to get rid of. She took care of absolutely everything including our last payment on that nightmare Ford Fusion we had, the insurance, the registration, etc. She has an amazing personality and I only hope in 3 years when our lease is up, she is still there so we can deal exclusively with her. More
March 01, 2016
Great experience I had a great experience with the folks at Island Kia. They understood what I wanted and made every effort to accommodate me. Krystal Bergman was extr I had a great experience with the folks at Island Kia. They understood what I wanted and made every effort to accommodate me. Krystal Bergman was extremely helpful, informative and patient. No one was pushy or made me feel rushed. Frank Rao and Krystal went above and beyond to help me get the car I wanted, at the price I felt comfortable with. If I had enough money I would have bought two cars based solely on the quality of service I received from the people at island Kia. I would highly recommend them. Good, GOOD people! More
Other Employees Tagged: Frank Rao
February 27, 2016
Unbelievable level of personal care and service Our initial feelings walking through the door was that we were going into a shark tank, at feeling time (like any other dealership) and be an unpleasa Our initial feelings walking through the door was that we were going into a shark tank, at feeling time (like any other dealership) and be an unpleasant experience. That soon changed when we were welcomed and introduced to our sales representative, Krystal. Both her and her manager, Vincent went above and beyond to meet our needs and expectations. We walked out of the dealership, not only with the car that we wanted, but the price as well. My husband and I felt as if we didn't get ripped off (like you feel in almost every other dealership) We felt like we were treated like family, as all of the staff were friendly and welcoming. We now have a wonderful relationship with Island Kia. I highly recommend them to anyone needing a high quality and reliable automobile. Please ask for Krystal, and tell her The Scavuzzo's sent you! More
Other Employees Tagged: Vincent Crispino , Mohammed, finance manager
February 24, 2016
My first New car My purchase at Islands Kia was an awesome experience. My dealer Krystal took care of everything. They were friendly to and my family they made this ve My purchase at Islands Kia was an awesome experience. My dealer Krystal took care of everything. They were friendly to and my family they made this very easy for me. I am driving my new Kia and i couldn't be happier. So if you are looking for a new or used car please go to Island Kia of Staten Island and ask for Krystal she will definitely take care of you. Thank Island Kia and Krystal Shawn More
February 17, 2016
Excellent service It was an outstanding experience from beginning to end. The salespeople were courteous and helpful while we made our decision to purchase a vehicle. It was an outstanding experience from beginning to end. The salespeople were courteous and helpful while we made our decision to purchase a vehicle. The final price and features offered to us was handled promptly and to our complete satisfaction. We didn't have to play the game of back and forth for a fair price. More
Other Employees Tagged: Max Perez
January 31, 2016
Great Krystal Bergman was the sales person. We really did not think we would walk out today with a car. She did an excellent job selling to us, and answerin Krystal Bergman was the sales person. We really did not think we would walk out today with a car. She did an excellent job selling to us, and answering all our concerns. More
January 29, 2016
Happy :) Krystal went above and beyond during this sale. Im a happy owner of a new 2016 Kia Optima LX-turbo for a very good price. Everything went very smooth Krystal went above and beyond during this sale. Im a happy owner of a new 2016 Kia Optima LX-turbo for a very good price. Everything went very smooth and I was extremely satisfied. Communication was top notch and it was just a stress free process. I would highly recommend asking for Krystal next time you are interested in a KIA. More
January 28, 2016
Excellent Customer Service and knowledgeable Krystal our sales person was terrific, detail oriented excellent and very customer friendly. She worked with us to get the best deal on a leased Opiti Krystal our sales person was terrific, detail oriented excellent and very customer friendly. She worked with us to get the best deal on a leased Opitima EX Premium. We walked in on a Wednesday and she kept in touch during the day updating on the process and to our happy surprise we had the car on the next day, Thursday afternoon, registered, insurance plates washed and waxed and pristeen. Excellent quality and detailed customer service givn by Krystal. John Morgan in finance was very professional explaining contracts, policies, etc.. We appreciatd his good work. More
Other Employees Tagged: John Morgan, Manager, very friendly and considerate. Offered us pizza while we were waiting.
January 19, 2016
Sales Person Krystal was professional,and friendly. She answered all of our concerns. (there were many). We thought about the lease overnight. Returned 2 days late Krystal was professional,and friendly. She answered all of our concerns. (there were many). We thought about the lease overnight. Returned 2 days later and purchased the car... Thanks again More
January 18, 2016
Quick and easy Went in to see about returning and getting a new lease on a Kia Sorento. After talking about different options quickly came to a agreement on a color Went in to see about returning and getting a new lease on a Kia Sorento. After talking about different options quickly came to a agreement on a color and price. Krystal provided a lot of useful information and made the process of returning and having my new vehicle ready. What was really impressive to me was that the car was waiting to go when I arrived at the showroom and that the paperwork was also prepared and waiting for my signature instead of sitting and having to wait for it to be prepared. Krystal called a few days after pickup to ask how I liked my vehicle and if I had any questions. I thought that was a nice thing to do. More
Other Employees Tagged: Frank Rao