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Krystal Gipson
Krystal Gipson at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Krystal Gipson | Page 8

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
4.8
104 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

7 yrs, 11 mos

4.8

104 Reviews

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104 Reviews of Krystal Gipson

January 23, 2026

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Employee Rating

Always Great service they took care of everything I needed in a timely manner and wash the car too More

by ROBERTMITCHELL37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Robert! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide timely service and we’re glad you appreciated the car wash as well. We look forward to seeing you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

January 17, 2026

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My service advisor was awesome throughout the process. She kept me informed at regular intervals. More

by STEPHEN.C.ARNOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Stephen! I'm thrilled to hear that your service advisor provided you with such excellent communication during your visit. At James Wood Chevrolet Buick GMC Decatur, we strive to keep our customers informed and satisfied. We appreciate your feedback and look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

January 15, 2026

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Employee Rating

Tyler was a great salesman to work with on the purchase of my new truck. I had a couple of issues with the truck after my purchase and General Sales Manager Brandt made sure to get it taken care of in a ti More

by geremygordon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker, Tyler Glaros

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Jan 15, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Geremy! It’s fantastic to hear that Tyler provided excellent service during your truck purchase and that Brandt addressed your concerns promptly. Your support and referrals are greatly appreciated. The team looks forward to seeing you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 05, 2026

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Employee Rating

Krystal was very easy to work with! She kept us informed during the day of service. More

by millicanwellsvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm happy to hear that Krystal provided you with excellent service and kept you informed during your experience at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 31, 2025

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Employee Rating

Clay was fantastic and smooth to get things done for both of our new vechiles! More

by mcroxton29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard , Paul Johnson

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Dec 31, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Clay provided you with a fantastic experience while helping you with both of your new vehicles at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and hope to see you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 27, 2025

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Employee Rating

They quickly greeted me as I pulled in with my truck. Shawn greeted me and had the paperwork ready to go. The waiting room is comfortable and i was able to setup and work remotely quickly and easily. More

by mark.spolidoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe

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Dec 27, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Mark! I am so glad to hear you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's great that Shawn made your visit smooth and that you found our waiting room comfortable for working remotely. We appreciate your feedback and look forward to seeing you again soon. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 25, 2025

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Employee Rating

Great customer service experience all around! From service to sales, nobody pressures you. I am a third generation customer of James Wood Motors, our whole family loves these people. More

by MICHAEL.RHINE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe

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Dec 26, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Michael! I truly appreciate your kind words about the customer service experience at James Wood Chevrolet Buick GMC Decatur. It’s fantastic to hear that you and your family have been loyal customers for three generations. We look forward to serving you again on your next visit! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 21, 2025

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Employee Rating

Krystal is great to work with and extremely knowledgeable. Went the extra mile to help. More

by RUSTY.STEPHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Rusty! I am delighted to hear that Krystal provided you with exceptional service and went the extra mile to assist you. At James Wood Chevrolet Buick GMC Decatur, we pride ourselves on our knowledgeable team and commitment to our customers. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 19, 2025

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Employee Rating

Steve is always great 2nd vehicle I've bought from him jeff and Maxster do a great job. I get the extended warranty which is amazing. But when I bought a 60,000 dollar pickup and a 20,000 car i figured More

by chuckfurr05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Frazier , Jeff Morris

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Dec 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Chuck. I appreciate your continued trust in James Wood Chevrolet Buick GMC Decatur for your vehicle purchases. It's great to hear you’re satisfied with the service from Jeff and Maxster, as well as the benefits of the extended warranty. We understand your expectations regarding fuel and complimentary services, and we will take your comments into consideration as we continually work to improve our customer experience. If you have any further questions or concerns, please feel free to reach out to us directly. We look forward to serving you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 15, 2025

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Employee Rating

This was my third purchase at James Wood and second with Billy and I have nothing but great things to say about him and the dealership. More

by michael.straw75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Balderas

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Dec 16, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Michael! I am delighted to hear that your experience with Billy and our team at James Wood Chevrolet Buick GMC Decatur has been consistently positive. We truly appreciate your loyalty and look forward to assisting you with your future vehicle needs. Feel free to share your experience with others, too! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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