Kurt Willis | Page 6

Great service and made the experience enjoyable. Each person was very helpful and considerate. Excellent customer service! Each person was very helpful and considerate. Excellent customer service! More

by BJORDA01 Verified Customer Verified Customer

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Friendly and easy to work with. Jeff White explained the extended warranty in detail which was helpful to me in making my decision. The paperwork was prepared in advance and accur Jeff White explained the extended warranty in detail which was helpful to me in making my decision. The paperwork was prepared in advance and accurate to save time. This is an A+ organization. More

by rnibley Verified Customer Verified Customer

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This was our first time purchasing a brand new car and our experience could not have been better! Colby was very knowledgeable and friendly. He listened to our needs and found the perfect car for us! When our experience could not have been better! Colby was very knowledgeable and friendly. He listened to our needs and found the perfect car for us! When we got in the car to test drive we were overwhelmed by all the new bells and whistles, but he helped us understand all the fancy features. In the past buying a car was a long frustrating process but this time it could not have been easier! We will be sending our friends looking for a car to Colby! More

by TAYLOR MAXFIELD Verified Customer Verified Customer

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They were all very nice and respectful. We got in and out really fast, and we are very happy with the outcome of our visit. We got in and out really fast, and we are very happy with the outcome of our visit. More

by hdlorijo Verified Customer Verified Customer

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I personally had a great experience with skyline Ford. I would certainly recommend them to anyone asking about where to go in Salem for a straight up experience. I would certainly recommend them to anyone asking about where to go in Salem for a straight up experience. More

by DPHILLIPS8702 Verified Customer Verified Customer

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Service department is excellent, especially John Marr. They listen to the issue and work to resolve with minimal impact to my schedule. They listen to the issue and work to resolve with minimal impact to my schedule. More

by jinvpar Verified Customer Verified Customer

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So originally upon buying this vehicle we learned that the break pads needed immediate attention based on skyline fords own repair shop. We were told they couldn’t repair it.. we ended up buying the vehic the break pads needed immediate attention based on skyline fords own repair shop. We were told they couldn’t repair it.. we ended up buying the vehicle but I had to spend on replacing the pads myself. The whole situation was pretty sketchy. With that being said Im changing my review because Skyline Ford made up for the mistake they made. Upon learning about their error they promptly refunded the money I spent on replacing the break pads and discs and I was given a sincere apology. Apparently the guy I worked with on getting the car was a very recent hire. So I’m giving Ford a 5/5 because they acknowledged their mistakes and made things right. I respect places that go the extra mile for making sure they uphold the standards they claim. So thanks for everything and I appreciate the service, the vehicle is great! More

by MEGYT1996 Verified Customer Verified Customer

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Lived up to obligations. Very nice people. Not very proactive over the 12 month wait. Very nice people. Not very proactive over the 12 month wait. More

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Excellent service! I was able to find a vehicle online and purchase it the next day. I was able to find a vehicle online and purchase it the next day. More

by AJ B. Verified Customer Verified Customer

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It was ok until the truck came in and did not match the order sheet that was made in the sales office when the truck was ordered Waiting to see what they can do ? order sheet that was made in the sales office when the truck was ordered Waiting to see what they can do ? More

by NICOLPAUL4085 Verified Customer Verified Customer

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