Kurtis Jones | Page 12

My husband and I had a horrible experience at Beaver Toyota last month in November 2024. We were shopping for an SUV, either a RAV4 or Highlander before heading to the dealership. I had been in contact Toyota last month in November 2024. We were shopping for an SUV, either a RAV4 or Highlander before heading to the dealership. I had been in contact with the dealership to confirm inventory. When we got to the dealership, we met with our sales person that I had been in contact with. It was so cold outside, so rather than trying to find it himself and bringing it up to the front for us to test drive, he had us walk the entire lot and we were never able to find them. We were looking for a higher level trim, and even though their website and personal inventory said it was in stock it was not. He then put us in a LE level vehicle to “test drive“. When we got back to the dealership, I told him that SE and LE did not have the features that I was looking for. He finally decided to search his inventory for a car that would be delivered within the next week. We asked if we could get the financials for a vehicle we were looking at so he went to the “back“ to speak to finance. Well, they proceeded to jerk us around By sending a “sales manager” out to us while they were ending their evening with a sales meeting and this was the BIGGEST insult of the night. Jerry tried to push us into a completely different vehicle than we wanted, “just go test drive it, you’ll love it” was the pitch. He didn’t listen to any of the requirements for features we were looking for; the vehicle was more expensive but had significantly less features(it was an SE) than we were looking for. It felt slimy and car sales-y because he was just trying to sell a car. When I asked questions about why he was trying to sell me a different car, he refused to answer and couldn’t give me a good reason as to why I should try this other car, except it’s because it’s what they had out front. I would NEVER send my friends or family to Beaver Toyota! More

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Excellent experience,very straight forward,no games Got price on phone,vechicle sold before I got there,they made me a better deal on different car price on phone,vechicle sold before I got there,they made me a better deal on different car More

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Amazing service, love the team work within the whole building!! Everyone has a smile and provides great advice. building!! Everyone has a smile and provides great advice. More

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Great experience would definitely recommend to anyone looking for a new or used car thanks looking for a new or used car thanks More

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Mike and Kurtis provided excellent customer service! Mike was patient and answered all of my questions and helped me find the best vehicle for the best price. Mike was patient and answered all of my questions and helped me find the best vehicle for the best price. More

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Kurtis was excellent. My experience with him was easy. He made me feel comfortable. I felt like he truly cared about what I needed in a vehicle and wanted to help me. He w My experience with him was easy. He made me feel comfortable. I felt like he truly cared about what I needed in a vehicle and wanted to help me. He was sincere, trustworthy, and did not pressure me to purchase. Instead, he helped me find a beautiful vehicle and secure a great deal. I would highly recommend he and Beaver Toyota. I was in an out in 4 hours including a trade in. Thank you, Kurtis! More

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Excellent customer service. Kurtis Jones made the transaction easy and informative! Great inventory and pricing! Kurtis Jones made the transaction easy and informative! Great inventory and pricing! More

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I always hated going into car dealerships, but Beaver Toyota was a different experience than any I ever had. Kurtis Jones is a great, honest salesman. I felt no pressure to buy right away. I highly recom Toyota was a different experience than any I ever had. Kurtis Jones is a great, honest salesman. I felt no pressure to buy right away. I highly recommend him, and Beaver Toyota in general. I plan on being back in 6 years when my daughter starts driving. More

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I work with 1000s of dealerships in my profession, and the ease of purchase and the delivery on their brand promise that they want to “WOW ya!” is as accurate as I have ever seen, anywhere. I arrived 25 m the ease of purchase and the delivery on their brand promise that they want to “WOW ya!” is as accurate as I have ever seen, anywhere. I arrived 25 minutes before close on a Saturday night, and was out the door a little over an hour later with my 16 year olds first truck. Kurtis was amazing, easy to talk to and super helpful. Where is the 10 Star Button for both Beaver & Kurtis !?!?! More

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Kurtis is knowledgeable, patient and a pleasure to do business with. Five stars across the board. business with. Five stars across the board. More

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