Kwanza Washington
Kwanza Washington at Crown Buick GMC

Kwanza Washington | Page 28

Service Customer Relations

Crown Buick GMC

2121 Clearview Pkwy
Metairie, LA 70001

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4.7
391 Reviews

Dealership Experience

20 yrs, 6 mos

4.7

391 Reviews

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391 Reviews of Kwanza Washington

July 14, 2023

Dealership Rating
Employee Rating

Crown Buick Service Center is an efficiently run service center that processes the customer as quickly as possible. Danette Pizzolato is knowledgeable and answers my questions/concerns. It's a pleasure to More

by JSNAOMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

Jul 14, 2023

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 13, 2023

Dealership Rating
Employee Rating

They are very busy but work really quickly. They are very helpful. I would recommend them to other people More

by RWHITE0818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

Jul 13, 2023

Crown Buick GMC responded

Thank you for your review of our dealership! We greatly appreciate your kind words and are happy that you had a positive experience with us. It was a pleasure serving you, and we hope to see you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 12, 2023

Dealership Rating
Employee Rating

Always a pleasure to deal with. My tires were rotated quickly. The service adviser called as soon as my car was ready. More

by WGLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

Jul 13, 2023

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 11, 2023

Dealership Rating
Employee Rating

Great service department with good mechanics who know what they are doing. No complaints or regrets More

by WGAUDET1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

Jul 11, 2023

Crown Buick GMC responded

Thank you for your positive service review! We truly appreciate your feedback and are delighted to hear that you were satisfied with our service. Your satisfaction is our priority, and we look forward to serving you again in the future. Best regards, Jenna BDC Manager Crown Buick GMC

July 08, 2023

Dealership Rating
Employee Rating

I came to buick to get an oil change and I they were very courteous and made sure that I was comfortable....... More

by Theresa H Woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2023

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 08, 2023

Dealership Rating
Employee Rating

They need to pay more attention to detail. Should not have to return for items they forgot to put back in car. More

by BWAGNER_53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robin Gurtner

Jul 11, 2023

Crown Buick GMC responded

We're sorry to hear about your disappointment with our services. We apologize for any inconvenience caused and appreciate you bringing this to our attention. We value your feedback and would like to make things right. Please reach out to me at jennas@crownbuickgmc.com and we'll work towards a resolution. Thank you for your understanding. Warm Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 08, 2023

Dealership Rating
Employee Rating

Very please with the service, extremely professional and helpful. The service was performed on time. More

by KENNYE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

Jul 11, 2023

Crown Buick GMC responded

Thank you for your positive service review! We truly appreciate your feedback and are delighted to hear that you were satisfied with our service. Your satisfaction is our priority, and we look forward to serving you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 08, 2023

Dealership Rating
Employee Rating

Pleased with the service and found everyone polite and courteous. I liked when there were cookies in the waiting area . More

by LINDAGEOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

Jul 11, 2023

Crown Buick GMC responded

Thank you for your positive service review! We truly appreciate your feedback and are delighted to hear that you were satisfied with our service. Your satisfaction is our priority, and we look forward to serving you again in the future. We hope to introduce more tasty snacks in the waiting area soon! Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 06, 2023

Dealership Rating
Employee Rating

Took awhile unfortunately they didn't fix the problem again also waiting on a call be for a part they had to order More

by RFWESTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

Jul 11, 2023

Crown Buick GMC responded

We're sorry to hear about the delay with our services. We apologize for any inconvenience caused and appreciate you bringing this to our attention. We value your feedback and would like to keep in touch. Please reach out to me at jennas@crownbuickgmc.com at anytime. I'd be happy to check on the part! Warm Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 03, 2023

Dealership Rating
Employee Rating

Excellent service. Brought the car in for new tires and the service was completed within a few hours More

by TRIPLETMOMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2023

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

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