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Kwanza Washington
Kwanza Washington at Crown Buick GMC

Kwanza Washington | Page 30

Service Customer Relations

Crown Buick GMC

2121 Clearview Pkwy
Metairie, LA 70001

Contact Me
4.7
391 Reviews

Dealership Experience

20 yrs, 6 mos

4.7

391 Reviews

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391 Reviews of Kwanza Washington

June 21, 2023

Dealership Rating
Employee Rating

I really enjoyed there services all the time very helpful and thorough. I’m glad to be a customer. More

by NOPAYNOWIN13
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

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Jul 11, 2023

Crown Buick GMC responded

Thank you for your positive service review! We truly appreciate your feedback and are delighted to hear that you were satisfied with our service. Your satisfaction is our priority, and we look forward to serving you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 15, 2023

Dealership Rating
Employee Rating

Always friendly, courteous and helpful. A pleasure going in to buy a new vehicle or just for service.' More

by JCTOMBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2023

Crown Buick GMC responded

Thank you for your positive review! We appreciate your kind words and are thrilled that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your support. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 15, 2023

Dealership Rating
Employee Rating

Great Customer service very friendly an make sure your well taking care off very fast More

by SCHEXNAYDERWILLIE504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

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Jul 11, 2023

Crown Buick GMC responded

Thank you for your positive feedback! We're delighted to hear that you had a great time with us. We truly value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 15, 2023

Dealership Rating
Employee Rating

Service was fast. Customer service representative was courteous. Receipt was given along with additional work that was needed that I wasn’t aware of More

by DANNONCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

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Jul 11, 2023

Crown Buick GMC responded

We appreciate your review! Thank you for taking the time to share your experience. We are committed to providing excellent service, and your feedback reaffirms that we're on the right track. We appreciate your trust in us and can't wait to serve you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 15, 2023

Dealership Rating
Employee Rating

Everything went well and I was pleased with the service. I have always had good service at Crown Buick. More

by LZAWISLAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

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Jul 11, 2023

Crown Buick GMC responded

Thank you for your positive service review! We truly appreciate your feedback and are delighted to hear that you were satisfied with our service. Your satisfaction is our priority, and we look forward to serving you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 14, 2023

Dealership Rating
Employee Rating

I think they failed to give me the discount that was sent to me by Buick More

by WBOURGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Bourg, Jenna Sellstrom, Robin Gurtner

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Jul 11, 2023

Crown Buick GMC responded

We are sorry to hear about your less-than-satisfactory experience with our services. Your feedback is invaluable to us, as it helps us improve our offerings and provide better service in the future. I have reached out to you via phone and we have resolved this concern. Please contact me for your next oil change as I will have this comped. 504-262-0784 Thanks so much, Wayne! Warm Regards, Jenna BDC Manager Crown Buick GMC Metairie

Jul 12, 2023

WBOURGE responded

Thanks you have been very professional

June 12, 2023

Dealership Rating
Employee Rating

Absolutely fabulous service! Got an oil change and my rims fixed! My salesman Bradley Coco help me set up my first service and It went totally Smooth! Thank you again! More

by BONNIE BURAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

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Jul 11, 2023

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 11, 2023

Dealership Rating
Employee Rating

Always a great experience. Everyone is always friendly and accommodating when l go in for service work More

by GGUELDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tricia Gueldner

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Jul 11, 2023

Crown Buick GMC responded

Thank you for your positive service review! We truly appreciate your feedback and are delighted to hear that you were satisfied with our service. Your satisfaction is our priority, and we look forward to serving you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 09, 2023

Dealership Rating
Employee Rating

service dept. works hard to take care of me. on this visit Kaitlin was my serv advisor and explained the problem clearly and concisely More

by CORVETTE7727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

Report | Print
Jul 11, 2023

Crown Buick GMC responded

We appreciate your review! Thank you for taking the time to share your experience. We are committed to providing excellent service, and your feedback reaffirms that we're on the right track. We appreciate your trust in us and can't wait to serve you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 09, 2023

Dealership Rating
Employee Rating

Prompt service, quick diagnosis and good communication. Great staff there. Was able to get a loaner car. More

by BRADVINCENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

Report | Print
Jul 12, 2023

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

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