Kyle Brewer

Great service and great experience. Gave good trade prices for used vehicles and were very attentive! Gave good trade prices for used vehicles and were very attentive! More

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They worked really well with me before even coming to the dealership since I lived far away and got a really nice bed liner put in for me prior to purchase. Worked out a great deal and got me in and out quic dealership since I lived far away and got a really nice bed liner put in for me prior to purchase. Worked out a great deal and got me in and out quickly. More

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Joe and Kyle made the process really easy. I highly recommend these guys and dealership. I highly recommend these guys and dealership. More

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We purchased a car from Sunset Ford at Waterloo branch and had the best experience we could have asked for. All the guys working there are great! and had the best experience we could have asked for. All the guys working there are great! More

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A positive buying experience. Kyle and his team were professional in every way. John our sales man made sure we left with no unanswered questions. Kyle and his team were professional in every way. John our sales man made sure we left with no unanswered questions. More

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Joe was great to work with very friendly and knowledgeable. I really enjoyed the purchase process with him and the dealership as a whole . knowledgeable. I really enjoyed the purchase process with him and the dealership as a whole . More

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Great communication from this dealership, and especially Adrian. Had my eyes set on this very specific truck, and they ensured it was in the best condition possible before handing over the keys. Absolute pr Adrian. Had my eyes set on this very specific truck, and they ensured it was in the best condition possible before handing over the keys. Absolute professionals at Sunset Ford in Waterloo. More

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Joe was great to work with on the purchase of a truck for our son. Kyle and Bill were fantastic as well! Would highly recommend this dealership to anyone! our son. Kyle and Bill were fantastic as well! Would highly recommend this dealership to anyone! More

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Joe was a pleasure to work with. Very knowledgeable and a straight shooter. My wife and I appreciated his approach. Thanks. Very knowledgeable and a straight shooter. My wife and I appreciated his approach. Thanks. More

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Buyer Beware: A Cautionary Tale! 🚗 I wanted to share my recent negative experience with Waterloo Sunset Ford to help others avoid the same frustration and deceptive sales practice 🚗 I wanted to share my recent negative experience with Waterloo Sunset Ford to help others avoid the same frustration and deceptive sales practices. I purchased a new car from them at the end of last year, and when I was uncertain about going through with the purchase, the manager ‘sweetened the deal’ with a promise of free car washes for as long as I owned the vehicle. I didn’t get this agreement in writing because I mistakenly thought they were a trustworthy dealership. I didn’t take advantage of this offer until recently, when I went in to get a code for the car wash as directed at the time of purchase. To my surprise, they informed me that the policy had changed, and they would no longer provide that service. This was part of the deal when I bought the car, so changing it now feels unfair and fraudulent. The manager acknowledged that he had promised the car washes but said he couldn’t do anything because the decision came from his boss. I reached out to his boss as well, and he wouldn’t honor it either. While it may seem insignificant to argue over some car washes, it’s really about principles. I’m not asking for anything more or anything different than what was originally promised; I just want the dealership to keep its word. I hope saving a couple of dollars on car washes was worth tarnishing their reputation and losing a loyal Ford buyer. After posting about this incident on social media, I received at least two dozen comments or messages from people who reported that the same thing had happened to them at this dealership over the last five or six years. This is not an isolated event. They have been practicing this scam for several years now! More

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