Kyle Brewer | Page 42

No pressure Bill presented me with all the extra warranty offers in an honest, friendly, informative way, without talking down to me are arguing with me ( as has Bill presented me with all the extra warranty offers in an honest, friendly, informative way, without talking down to me are arguing with me ( as has happened to me in past dealings with some non-Ford dealerships ), when I respectively declined his offers. He was a pleasure to work with, and even went out of his way to save me a trip to the DMV. More

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Great experience Kyle was great to work with! Super friendly and worked extremely hard to get the deal that worked for me. I would recommend Sunset to my friends. Kyle was great to work with! Super friendly and worked extremely hard to get the deal that worked for me. I would recommend Sunset to my friends. More

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The truck drove very nice, I'm real happy with my purchase. The staff at Sunset Ford were all very helpful. We drove 200mi one way to make our purchase because of the service and the way we were treated. My nex The staff at Sunset Ford were all very helpful. We drove 200mi one way to make our purchase because of the service and the way we were treated. My next purchase will be from there also.Thank you for all your help with making this purchase a pleasurable one. More

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Easy breasy! Friendly... listened to what I wanted. Wasn't the "pushy" salesman type. Professional but laid back. Easy to talk to. I will definately be going back Friendly... listened to what I wanted. Wasn't the "pushy" salesman type. Professional but laid back. Easy to talk to. I will definately be going back to see Kyle. More

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Double Deal We went in to trade in my wife's Enclave for a Ford SUV. Kyle was very helpful with the deal and helped us find exactly what she needed. I little ol We went in to trade in my wife's Enclave for a Ford SUV. Kyle was very helpful with the deal and helped us find exactly what she needed. I little older, but all the bangs and whistles she was looking for. I really appreciate a salesman that will sell you what you want, not what is the most expensive. I also saw a Honda Civic from the STL location, and Kyle brought it to Waterloo for me to see. Liked it so much I ended up trading my truck in for it and doing a double deal. I had a small hiccup with it after getting it home, but Kyle was great in troubleshooting it with me and even had it pulled into the shop real quick to check something...nothing more than a little too much air pressure in a tire. Side note...Bill, from financing, is great to work with too. He made taking my money an enjoyable experience. More

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Trade in for F-150 Friendly staff. Great experience. Julian Henson was very helpful salesman and Bill Rolufs made the paperwork easy and smooth. Only bad experience was Friendly staff. Great experience. Julian Henson was very helpful salesman and Bill Rolufs made the paperwork easy and smooth. Only bad experience was the detailing and cleaning department. Julian the had to go in the back and clean it himself to make the sale. He went above and beyond. More

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Friendly and informative Staff Kyle was very friendly and was knowledgeable about the car we were looking at. Application was super quick and he explained the process very well! Kyle was very friendly and was knowledgeable about the car we were looking at. Application was super quick and he explained the process very well! More

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Not taken care of. I decided to purchase from Sunset because of their size and reputation. Buying from individuals and small dealerships, you just don’t know what you’re I decided to purchase from Sunset because of their size and reputation. Buying from individuals and small dealerships, you just don’t know what you’re getting. When I purchased my 2011 Edge, I did so used “as is”. I know how that works, and I work on my own vehicles so it’s not a big deal to me. However, I believe a premium dealership sells premium used cars, and checks those cars over before selling them off again. I shouldn’t be back at the dealership days after purchase with significant issues with the vehicle. My salesman told me they won’t sell me junk. While I don’t think my newer vehicle is junk, I also don’t this I should be on the hook for $1750 worth of repairs so close to my purchase date. I didn’t ask them to fix it all at no cost to me, I only asked for some help with the costs. They offered none, and told me I should have bought a warranty. Maybe most people should. I told them maybe the vehicle they sold me should make it 30 days without a major warning light came on. I offered to pay for parts if they would put them on. I thought that was fair. Nothing in return. I don’t feel good about my experience, and that’s a bummer. It’s supposed to feel great buying a new ride. More

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2019 Edge Kyle was extremely helpful when we were shopping for a new vehicle. He was very friendly and I would highly recommend him to anyone who is in the mar Kyle was extremely helpful when we were shopping for a new vehicle. He was very friendly and I would highly recommend him to anyone who is in the market for a vehicle. More

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Kyle Brewer is top notch guy Kyle Brewer is an awesome salesman. It would serve him well to go to a different dealership. We went to buy an explorer. We were cutting up, laughing Kyle Brewer is an awesome salesman. It would serve him well to go to a different dealership. We went to buy an explorer. We were cutting up, laughing having a fun experience. Our numbers weren’t quite matching up so his manager Mark Springer stepped in and belittled my wife, he fabricated things about our trade in. We were set to make the purchase but his power trip ruined it! Kyle and Jeff are great salesmen but the manager needs to go. More

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