Kyle Collins

Service department does answer the phone or return voicemails. Was told vehicle would be available for pickup at the end of a Wednesday business day. Came in on Thursday and was told it would not be a voicemails. Was told vehicle would be available for pickup at the end of a Wednesday business day. Came in on Thursday and was told it would not be available until Friday. Cost me an additional hotel night as I have a 800mile drive. Took close to a month to be repaired partially Kia headquarters fault. Very unhappy with Kia. More

by rodneylund299 Verified Customer Verified Customer

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Oshay was great. Very knowledgeable and was not pushy with sales tactics. Everything went fast, and this is one fancy thumb drive with our documentation. Very knowledgeable and was not pushy with sales tactics. Everything went fast, and this is one fancy thumb drive with our documentation. More

by cablegump@cox.net Verified Customer Verified Customer

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Midtown Kia is amazing. I use them for everything that goes on with my car. Great dealership. I use them for everything that goes on with my car. Great dealership. More

by kelleb23 Verified Customer Verified Customer

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The whole process was so easy! great customer service. They took the time to find the exact car we wanted. Finance was a super easy process and very quick! great customer service. They took the time to find the exact car we wanted. Finance was a super easy process and very quick! More

by jcopelin Verified Customer Verified Customer

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The service manager both times I've delt with him has been very helpful and professional. been very helpful and professional. More

by drmccauley15 Verified Customer Verified Customer

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The staff was quick to welcome me and start the services on my vehicle. The waiting area was clean and quiet. on my vehicle. The waiting area was clean and quiet. More

by robyn.walker25 Verified Customer Verified Customer

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The dealership was very helpful with helping me find a car that I really enjoyed. I recommend this place if you’re looking for a new vehicle. car that I really enjoyed. I recommend this place if you’re looking for a new vehicle. More

by bmosly2424 Verified Customer Verified Customer

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This dealership went above and beyond getting us exactly what we were looking for and more. what we were looking for and more. More

by Hunter Verified Customer Verified Customer

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This was truly a no hassle experience. Melissa let us test drive a vehicle and got me a solid number for our trade in. She walked my wife through all the bells and whistles of the vehicle Melissa let us test drive a vehicle and got me a solid number for our trade in. She walked my wife through all the bells and whistles of the vehicle we purchased and her manager thanked us for coming in today. Great experience, thank you Midtown Kia and Melissa! More

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The absolute worst customer service I have ever experienced. They do not care about customer, they care about the money. Had our car for two weeks for recalls and added “recommended services” costi experienced. They do not care about customer, they care about the money. Had our car for two weeks for recalls and added “recommended services” costing over $1,500. Then 2 weeks later is started acting up. They had it again for a week for something they “didn't cause” totally separate from anything they worked on prior and cost another $400. Will NEVER be back for any reason ever again. I will tell anyone who listens to not do business there. Horrible experience both times. More

by shellydcomfort123145 Verified Customer Verified Customer

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