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Kyle Greenberg
Kyle Greenberg at Lombard Ford

Kyle Greenberg | Page 12

Service Advisor

Lombard Ford

385 New Hartford Rd
Barkhamsted, CT 06063

4.8
146 Reviews
4.8

146 Reviews

Write a Review

146 Reviews of Kyle Greenberg

September 16, 2022

Dealership Rating
Employee Rating

Great people great professional service! The service staff is sincerely friendly and happy to answer any and all questions. More

by JAMULHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cersoli, Drew Paris

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Sep 16, 2022

Lombard Ford responded

Sounds like you're happy with the service you received. Glad to hear it! Thank your for your review and we hope to see you again. Your friends at Lombard Ford

September 14, 2022

Dealership Rating
Employee Rating

Easy to schedule the service, part available, taken on time for my appt. Staff very courteous and helpful! More

by BSICONOLFI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cersoli, Drew Paris

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Sep 15, 2022

Lombard Ford responded

Thank you for letting us know how your visit was. We strive to treat our customers the same way we would like to be treated. Your friends at Lombard Ford

September 09, 2022

Dealership Rating
Employee Rating

To much money for a oil change. 96 dollars, I will not bring her car down there again . More

by RONALDHAYES01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Cersoli, Drew Paris

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Sep 09, 2022

Lombard Ford responded

Unfortunately in the two years since your last oil change the price of parts and oil has jumped up. The synthethic and blends have gone up but that isn't the dealerships choice. We buy it from Ford I have coupons that I send out to try and help. I saw that we recommended tires due to the tire rot and that they are 4/32nds and 5/32nds and that we recommended rear brakes because the rotors are not good and you are at 4mm. I can see about helping you on the pricing since you didn't have the coupon for the oil change service. Also you used your Ford Pass points so it was only $8.27 but you will get credit with Ford pass for the full amount of the service work.

September 08, 2022

Dealership Rating
Employee Rating

Great people, great dealership, great service. It is always a pleasure doing business with them. More

by Gerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cersoli, Drew Paris

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Sep 13, 2022

Lombard Ford responded

You're so gracious Gerry. Thank you for your business. Your friends at Lombard Ford

September 05, 2022

Dealership Rating
Employee Rating

Great dealership. The guys are great, the service is great. Nice waiting room. I always enjoy visiting Lombard Ford. More

by Anniegirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cersoli, Drew Paris

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Sep 06, 2022

Lombard Ford responded

Thank you again for the second review. Glad you enjoy your time with us. Your friends at Lombard Ford

September 01, 2022

Dealership Rating
Employee Rating

Love Lombard. Great people, great service. Easy location, nice waiting room. See you all real soon! More

by Anniegirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cersoli, Mark Jones, Drew Paris

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Sep 02, 2022

Lombard Ford responded

We're so appreciative for your business and it's always a pleasure to see you. Take care and be safe. Your friends at Lombard Ford

August 29, 2022

Dealership Rating
Employee Rating

I have been a customer for years. Always happy with my experiences with the service department. More

by LAURA.MAREK
Customer Service
Friendliness
Recommend Dealer
Yes
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Aug 30, 2022

Lombard Ford responded

We certainly appreciate you as a customer Laura. We can't thank you enough for your dedication to us, and we strive to make every experience a happy one. Stay safe. Your friends at Lombard Ford

August 26, 2022

Dealership Rating
Employee Rating

We have been clients for years. Lombard is one of a small number of businesses where customer service has been and is always outstanding and reliable. More

by ROSELEEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 26, 2022

Lombard Ford responded

Thank you for your many years of loyalty to Lombard Ford and for taking the time to let us know your sentiments. We appreciate your business all these years. Your friends at Lombard Ford

August 25, 2022

Dealership Rating
Employee Rating

They are the best! Kind and thoughtful and my car is always in tiptop shape after they take care of it More

by CS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cersoli, Drew Paris

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Aug 25, 2022

Lombard Ford responded

You are the best for sharing your thoughts with others. Thank you so much for taking your time to write such a nice review. We hope to always live up to your expectations. Your friends at Lombard Ford

August 15, 2022

Dealership Rating
Employee Rating

I'm not from the area and was camping few miles away when my starter went on my truck. They understood my situation and not only did I get service on that weekend but also they gave me a ride back to the ca More

by Starbaby1789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don't know his name but older gentleman that seemed like the owner ( possibly)

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Aug 15, 2022

Lombard Ford responded

We're so glad to hear from you again. Thank you for taking the time to send us a review. We like to think we're good Samaritans, and only wish that there were more in these troubled times. Take care and be safe! Your friends at Lombard Ford

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