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146 Reviews of Kyle Greenberg
Verified Customer
August 03, 2022
The service advisor Kyle was easy to work with. Service technician Joe did an excellent job locating the source of my intermittent problem and discovered a more serious one in the process. Service technician Joe did an excellent job locating the source of my intermittent problem and discovered a more serious one in the process. More
by RUSSO_STEVE2000
August 01, 2022
Unfortunately I had to bring my vehicle back three times for the same issue. it appears that the third time was a charm. They did provide a courtesy vehicle each time. for the same issue. it appears that the third time was a charm. They did provide a courtesy vehicle each time. More
by jncannone
Other Employees Tagged: Drew Paris
July 27, 2022
Always a please to deal with and no pressure to purchase additional services. The staff is always friendly and very easy going. I’ve never felt pressured by upselling. additional services. The staff is always friendly and very easy going. I’ve never felt pressured by upselling. More
by Danjohnson211
Other Employees Tagged: John Cersoli, Drew Paris
June 23, 2022
I asked before dropping my vehicle off on a Monday if they were sure it would be done the next weekend was told that the job would only take a few days. I never heard back from the so I called on Thursda they were sure it would be done the next weekend was told that the job would only take a few days. I never heard back from the so I called on Thursday to see is it was ready which they told me know and that is wasn’t going to be done for the weekend and wasn’t sure when they would be done till sometime next week. Which cost me a truck rental cause I needed my truck that weekend and they didn’t have my done like I was told it would have been when I dropped it off. And then this carried to the weekend after as will. They should of been up front with me when I dropped it off for the warranty work. Which after getting it back and the paper work the only put 8hrs of work into it but had it for just about 2weeks. More
by CPAYSON1
Other Employees Tagged: Steven Weir, Jeff Weir , John Cersoli, Samantha Doyle, Mark Jones, Alan Katz, Ed Obrien, Drew Paris
May 26, 2022
Thought I had a drivetrain leak and called to make an appointment also scheduling some routine maintenance.. Was able to get an appointment in a couple of days. appointment also scheduling some routine maintenance.. Was able to get an appointment in a couple of days. More
by AODUMAIS
Other Employees Tagged: John Cersoli
May 16, 2022
I was charged $122. 14 for an oil change. This was an outrageous price increase for the same exact service that I paid $75.69 at Lombard a year ago. In addition, the ser 14 for an oil change. This was an outrageous price increase for the same exact service that I paid $75.69 at Lombard a year ago. In addition, the service rep did not review the service inspection results with me. Because of the cost and the lower level of customer service, I'll never return to Lombard for this service. More
by ralbrecht08
Other Employees Tagged: John Cersoli, Drew Paris
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