Kyle Hembree | Page 18

Excellent Personnel very friendly, helpful, and informative. No pressure to pressure me in buying car. Everyone was very professional with the selling of the ca Personnel very friendly, helpful, and informative. No pressure to pressure me in buying car. Everyone was very professional with the selling of the car. Did not have to wait long to finance the car. More

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Very positive experience Quality service in a timely fashion. Doug was able to get us the vehicle we wanted on site several hours after I texted him. Everyone was very thor Quality service in a timely fashion. Doug was able to get us the vehicle we wanted on site several hours after I texted him. Everyone was very thorough in going over options with us so we could make an informed decision. I would definitely recommend Spitzer Toyota! More

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Good price... Sales and service lacking! A lot! Price was right on car. Did not enjoy sales experience. Bought a certified car and battery tested 50%. I told the salesman I wanted a new battery. Price was right on car. Did not enjoy sales experience. Bought a certified car and battery tested 50%. I told the salesman I wanted a new battery. He said he would check on it and did not follow through. When I asked about it, he said don't worry, it's covered under warranty. Dealer did not submit my loan to the credit union the way I requested. The car also only had a half tank of gas when picked up. They also messed up my payment amount and then gave me a different price at the end when I refused additional money down. Finance Manger tried to sell me some off brand warranty instead of toyota warranty and made me pay for body panel etching, which I didn't request. Happy with the car... Not with the sales process. More

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Amazing experience Thanks to Spitzer Toyota in Monroeville for an awesome car buying experience! Kyle, Ken, and Ben were extremely helpful and accommodating! My car is b Thanks to Spitzer Toyota in Monroeville for an awesome car buying experience! Kyle, Ken, and Ben were extremely helpful and accommodating! My car is beautiful and runs smoothly. I highly recommend using these men if you want to have the same experience that I did! More

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Extended warranty issues They sell an extended warranty offered by a company that is not easy to deal with. I've had to take my vehicle in several times for major repairs. I w They sell an extended warranty offered by a company that is not easy to deal with. I've had to take my vehicle in several times for major repairs. I was denied coverage every time. The finance manager is awesome. He was able to get matters resolved with the warranty company. More

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We knew what we wanted, and the experience was quick. Doug was very helpful and friendly. He gave us lots of information so we only needed to ask a few questions which he answered well. Doug was very helpful and friendly. He gave us lots of information so we only needed to ask a few questions which he answered well. More

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Doug- Goes Above and Beyond and Made Buying Zero Stress Doug Klenoshek was amazing to work with! He helped in every aspect from researching to finding a car that had exactly what I wanted ( which was a long Doug Klenoshek was amazing to work with! He helped in every aspect from researching to finding a car that had exactly what I wanted ( which was a long picky list!) to even helping me weeks after the sale. Doug has an outgoing yet easygoing personality which was important to me. I don't want to feel embarrassed to ask a question, and I want to have a fun, positive experience. I even recommended him to a friend who was having a terrible experience at another dealership, and she felt the same way after her sale with him as her dealer. He takes the stress out of buying a new car, and I even enjoyed shopping for one. After my car had arrived at the lot and was ready to take home, Doug spent an hour and a half teaching me how to work everything. Not because he had to spend that long, but because he sensed my uneasiness about all of the amazing yet intimidating technology that my new Prius has. I doubt many salespeople would do this because I assume that most want to get back inside and make another sale. He took the time to help me until I was satisfied and confident. This is my third purchase from this exact dealership. This time, though, was a much better experience. I can't even remember the other dealers' names because they were typical. Doug, however, feels like a friend now. I will give his name to my friends and family because I know he will take care of them, too, so I highly recommend that you find Doug if you are looking for a thorough, conscientious, kind, and upbeat person to help you. More

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Very satisfied with the car buying process I appreciated the comfortable car buying experience. Doug was very helpful and stayed in touch over the 2-3 day buying process. The entire sales tea I appreciated the comfortable car buying experience. Doug was very helpful and stayed in touch over the 2-3 day buying process. The entire sales team was very good to work with and addressed my concerns fairly. More

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Fast, Efficient, No Pressure Experience Doug and Kyle were extremely helpful. Have dealt with Spitzer for years and would recommend them in a second. Also Jennine in Service is great. Doug and Kyle were extremely helpful. Have dealt with Spitzer for years and would recommend them in a second. Also Jennine in Service is great. More

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New Toyota 4Runner Had a visit to Spitzer Toyota a few days ago to look at a new 4Runner. Wasn't sure if I was going to buy but after the friendliness and professionalis Had a visit to Spitzer Toyota a few days ago to look at a new 4Runner. Wasn't sure if I was going to buy but after the friendliness and professionalism from Doug klenoshek and Kyle hembree i was definitely starting to consider it. Then when the manager Robert Thomasson gave me the highest appraisal rate for my current care by over $2,000 and took off $1,750 off the asking price of the 4 runner I wanted it was seriously a no brainer. I would defiantly recommend this dealership. Don't even waste your time going to any other Toyota dealership! Thanks Spitzer Toyota! More

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