Kyle Hembree | Page 19

Wonderful We owned a 2014 Toyota RAV4 with 78,000 miles on it when the transmission went. Our extended warranty was only good up to 75,000 miles. We were deva We owned a 2014 Toyota RAV4 with 78,000 miles on it when the transmission went. Our extended warranty was only good up to 75,000 miles. We were devastated… After Gary and I talked for a few days we decided to see about buying a new car. There were a lot of things about the RAV4 that we really liked but we were unsure if we should get another one. We went in and talked to Doug Klenoshek who along with Jamie Benson did everything they could to give us a good deal on a new Rav4 and to make sure we walked away from Spitzer Toyota as happy customers again. We then sat down with Kyle Hembree to get all the paper work done. Not a fun thing for anyone to do but Kyle made sure we understood everything we signed. He also worked with us on getting an extended warranty that better fit our needs. More

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Super friendly and helpful Got me in a new car and helped me finance. Super friendly and trustworthy. Helped me find just the right car with a great maintence package Got me in a new car and helped me finance. Super friendly and trustworthy. Helped me find just the right car with a great maintence package More

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Best Dealership We've Ever Seen Our experience with Spitzer Toyota has been outstanding. We walked through the door with very low expectations, based upon our experience with previou Our experience with Spitzer Toyota has been outstanding. We walked through the door with very low expectations, based upon our experience with previous dealerships. Our salesman, Ryan Capozoli assured us from the start that our experience at Spitzer would not be like any we had had before, and he was correct. Ryan assured us that we would receive a high trade allowance on our Suzuki, and he delivered. Based on our situation, Ryan advised us to purchase our Scion rather than lease it, and we are so glad we did. When Ryan turned us over to Kyle Hembree for financing, we expected to be hit with a bunch of extra charges, like other dealerships do, but that simply did not happen. That was such a pleasant suprise! And every service visit since our purchase has been absolutely spectacular. We were treated as though we were the only customers in the building. More

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Great Dealership from Sales to Service!! Thanks to Ryan and his first rate service, I'm now driving a beautiful Tundra that I thought I couldn't afford. So glad I stopped in for a test drive. Thanks to Ryan and his first rate service, I'm now driving a beautiful Tundra that I thought I couldn't afford. So glad I stopped in for a test drive. Thank you SPITZER!! More

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Excellent sales experience! Our recent experience was awesome. I came in, not actually expecting to buy because I thought we'd be too upside down on our trade. We would up coming Our recent experience was awesome. I came in, not actually expecting to buy because I thought we'd be too upside down on our trade. We would up coming out even, even though I had other dealerships offer much less. We were looking at two levels of one model and Ryan provided print outs of the differences in payment, for both financing and leasing. He explained the benefits of leasing, which we were leaning toward anyhow, and so that's what we went with! He wasn't pushy in any way. We needed to leave shortly after the process was complete, but I was told to come back the next day so he could point out some of the features in my new vehicle. Overall, an excellent experience! More

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College to the Real World As I finished my graduate program, I had a list of things I needed to do before entering the real world. Job, check. Apartment, check. Car... uh oh! I As I finished my graduate program, I had a list of things I needed to do before entering the real world. Job, check. Apartment, check. Car... uh oh! I found myself with my list almost completed, except for a new car. Fearing I wouldn't find a dealership that would lease to a recent grad, I became defeated. Until I walked into Spitzer, Toyota for Monroeville. They worked directly with me and helped me cross yet another thing off my check list. I'm ready for the real world now! More

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My Spitzer experience The environment was relaxed. There was no pressure to buy. Both Kyle and Don worked hard to get me the price that I wanted to pay for the car I wan The environment was relaxed. There was no pressure to buy. Both Kyle and Don worked hard to get me the price that I wanted to pay for the car I wanted More

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Amazing!!!! Ken and the finance manager/dept made the process so easy and stress free. They went out of their way to assist me in choosing the best car to fit my Ken and the finance manager/dept made the process so easy and stress free. They went out of their way to assist me in choosing the best car to fit my budget and the features I was looking for. My experience was AMAZING. They were able to stay late to ensure I could leave with my new car on the eve of 4th of July. I was not prepared to purchase a new car today, with their assistance I knew this was the best car and dealership to purchase from. Thank you so much to all of the staff AMAZING at Spitzer Toyota! More

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Amazing First Car Buying Experience This was my first time buying a car as a college student looking for a stable car going into my last year of school and beyond graduation. My parents This was my first time buying a car as a college student looking for a stable car going into my last year of school and beyond graduation. My parents and I felt that Doug was very open, honest, and knowledgable with us from day one and made this whole experience a wonderful positive one where we left feeling like not only had we made a great decision but found the perfect car for us. Thank you for making this experience such a helpful and positive one. More

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Above and Beyond My husband and I have been looking for a vehicle for approx. 2 months. When we finally narrowed it down to the Highlander, our search was on....for th My husband and I have been looking for a vehicle for approx. 2 months. When we finally narrowed it down to the Highlander, our search was on....for the best deal for the model we wanted. It is wonderful to have a salesman who knows ALL about the vehicle you are interested in. Not having bought a new vehicle for approx. 8 years, a lot of the electronics were very new to us. They were explained so we could understand and with a great deal of patience, which was very much appreciated. To have a salesman go 'above and beyond' to help us was wonderful. Thank you for a great buying experience!! More

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