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Kyle Hossfeld
Kyle Hossfeld at Lithia Ford Lincoln of Boise
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Kyle Hossfeld | Page 46

Service Advisor

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

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4.8
471 Reviews
4.8

471 Reviews

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471 Reviews of Kyle Hossfeld

October 18, 2022

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Employee Rating

Kyle helped us so much and kept us in the loop at every step. Excellent customer service and great work done! More

by ashleynshaun16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 19, 2022

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear Kyle was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

October 18, 2022

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I felt that I was over charged on my Ford rewards points as a oil change is around 11000 points and I was charged 27000 point and $21.42. I understand that this included air flitters but $64 in labor to pu More

by boarderdad37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 18, 2022

Lithia Ford Lincoln of Boise responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Jim Sterk General Manager

October 18, 2022

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Employee Rating

In and out like a flash. Great Job. You took care of my two recalls. Everyone was very nice. Thanks to all of you, for a job well done. More

by bpike0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder

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Oct 19, 2022

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

October 15, 2022

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Employee Rating

Friendly staff who answered all my questions quickly and completely. They were very easy to work with. More

by RYAN.FRANKOVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike

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Oct 16, 2022

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Ryan, and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

October 14, 2022

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Employee Rating

Rhett and Tyler really helped me out with an electrical issue on really short notice those guys are amazing at Lithia service More

by SANELPAJAZETOVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Tyler Neal

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Oct 16, 2022

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

October 14, 2022

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Employee Rating

Lisa Crabtree is the best service advisor that has ever helped me and the service manager Rhett is a severe upgrade over the previous manager More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Lisa Crabtree, Phillip Stevenson

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Oct 14, 2022

Brad responded

Excellent service

October 13, 2022

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Employee Rating

Service advisor, Kyle Hosseld, was a delight to work with. He was very communicative and accommodating. Keep up the great work! More

by JOANNE.MCPHEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chance White, sales

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Oct 13, 2022

Lithia Ford Lincoln of Boise responded

Thank you, Joanne, for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

October 11, 2022

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Employee Rating

Had warranty service done on my f150. It was easy to schedule and Kyle took good care of me while my repair was done over the next day. He kept me informed the whole way. More

by eaapastian@outlook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 12, 2022

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. Kyle and our team appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

October 06, 2022

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Employee Rating

Service was great but the wait of 1:15 was more than expected for RAPID lube. More

by James.HARDEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 06, 2022

Lithia Ford Lincoln of Boise responded

James, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

October 03, 2022

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Employee Rating

Kyle really come thru and got my explorer back to my way faster than expected! Thanks for your hard work. More

by BKINNEY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 04, 2022

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kyle and the team met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

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