Kyle Jackson | Page 63

Treated like customer not sale What an absolute pleasure and wonderfully refreshing experience. Most times dealing with car salesmen make me feel like I need a shower afterward. At What an absolute pleasure and wonderfully refreshing experience. Most times dealing with car salesmen make me feel like I need a shower afterward. At smythe everyone was polite, friendly and no hard push to sell or force a sale that day. They definitely are more concerned with establishing relationships and customers as opposed to the single sale for the month. More

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Top Dealership Kyle Jackson and the entire team at Smythe were wonderful. Best experience I've ever had in purchasing a new vechile. Professional, knowledgeable and Kyle Jackson and the entire team at Smythe were wonderful. Best experience I've ever had in purchasing a new vechile. Professional, knowledgeable and friendly! More

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Exceptional customer service and client satisfaction I would highly recommend Smythe Volvo. Their level of customer service is exceptional. They place the highest level of importance on client satisfacti I would highly recommend Smythe Volvo. Their level of customer service is exceptional. They place the highest level of importance on client satisfaction. Kyle was extremely helpful, patient and honest with us during every visit. Ashley was extremely knowledgeable and she thoroughly explained all of the required documentation. Thank you for such a wonderful experience. More

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Above and Beyond Our family cannot be happier with the way things turned out with our new Volvo XC60. It is truly a beautiful car and a great experience with Smythe V Our family cannot be happier with the way things turned out with our new Volvo XC60. It is truly a beautiful car and a great experience with Smythe Volvo. We feel good allowing our daughter to drive it due to Volvo’s well earned reputation for excellence and safety. Smythe Volvo went through tremendous lengths to handle a very stressful situation (not caused by them) and they have earned our trust. We can’t thank them enough for the hard work, and it paid off. A special thanks goes to Regina in the service department for all of her diligence and PATIENCE with us as we went through this process. She is a special person. More

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Family-friendly staff and dealership Smythe Volvo gave us confidence in the safety and functionality of our purchase for our family. We felt that they listened to our needs and concerns, Smythe Volvo gave us confidence in the safety and functionality of our purchase for our family. We felt that they listened to our needs and concerns, and gave us their full attention. It is clear that the staff place great value in family - exactly what we were looking for. In making a very important decision to provide the safest vehicle for transporting our little one, Kyle gave us his time and attention, and made sure we understood all the features that would make our lives easier and minds at ease. He even spent additional time going over all the different features with our nanny to ensure that she felt comfortable with the car. Overall, I highly recommend Smythe Volvo. Their caring and knowledgeable staff made us completely confident in our purchase. More

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Kyle makes buying a Volvo a pleasure! We just picked up our new XC90 from Smythe Volvo and couldn't be happier with the whole experience. Kyle Jackson knew ever feature of the SUV inside a We just picked up our new XC90 from Smythe Volvo and couldn't be happier with the whole experience. Kyle Jackson knew ever feature of the SUV inside and out and was truly a pleasure to work with. There was zero pressure, we felt he truly was interested in making sure we were happy and comfortable with our choices. What a nice change from other car buying experiences I've had. I'll definitely be back to Kyle when we are in the market again! More

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Great experience at Smythe! Kyle was amazing! He took the fear out of the car buying process, was extremely patient, professional and very knowledgeable and answered all of our q Kyle was amazing! He took the fear out of the car buying process, was extremely patient, professional and very knowledgeable and answered all of our questions. We never felt pressured and in the end it was a great experience overall! More

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Good Experience Had a good experience buying a new Volvo XC90 at Smythe. Senior management at this place is top notch. Easy to work with, accountable and honest. No p Had a good experience buying a new Volvo XC90 at Smythe. Senior management at this place is top notch. Easy to work with, accountable and honest. No pressure, fair and knowledgeable. Most of the sales reps are very good. I would have given an Excellenet rating but for one bad egg who started our process and was just not customer centric. Luckily Kyle and Kim stepped in and did a great job along with Tom in management. This team addressed my issue and made it a pleasurable experience. I would feel comfortable sending a friend or family member to buy a new Volvo. Car was delivered timely without any hiccups. Any issues were immediately addressed. Even the warranty discussion process was good - no major pressure from the dealership and had open discussions. They even waited the hour or so for me to read all the paperwork - front and back. Very very patient people for sure. We have been to all the local (and not so local) Volvo dealers and we bought from Smythe. That should say enough. They earned our business. More

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New lease Kyle and the process so easy, I love the car and feel that it is a good value. The dealership is easy to get to and service and maintenance are great. Kyle and the process so easy, I love the car and feel that it is a good value. The dealership is easy to get to and service and maintenance are great. More

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The best experience Let me start off by saying this was my first lease. I was unsure with the process, nervous, and had that typical excitement one would have when lookin Let me start off by saying this was my first lease. I was unsure with the process, nervous, and had that typical excitement one would have when looking at new cars. Anyway, after looking online at the choices, I decided to head to summit despite it being a bit further away from hoboken. I was glad that I went the extra distance because the experience I had at this dealer was remarkable. I arrived ten minutes prior to opening, and they made me feel right at home. Kyle was kind, professional, courteous, and most importantly honest. From the beginning, he understood what my needs were and made it his goal to make sure that I was comfortable with the process. There was zero pressure, and he guided me through the process, all the while ensuring that both my wife and I were happy. I must re-iterate, he was very concerned with how my wife and I were doing throughout the process. He understood that leasing/purchasing a new car can be stressful, and to have that bit of care was something rather unique, which we appreciated. When it came time to secure a deal, he offered us the most competitive price (I did a bit of shopping around). In the end, I couldn't be happier with the dealership and the help I received with Kyle. I look forward to working with dealership for a long time. More

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