Kyle Jones

Marietta Toyota responded

Thank you for your feedback. We're sorry to hear your experience left such a negative impression. Providing professional, responsive service is something we take seriously, so it's disappointing to learn we fell short of your expectations. Every customer deserves clear communication, respect, and a level of service that inspires confidence, and we're sorry that wasn't your experience. We appreciate you taking the time to share your concerns. Feedback like yours is important because it helps us identify opportunities to improve. If you would be willing to discuss your visit further, please contact our Customer Relations Manager, Sarah Lawrence, at (678) 831-4873. We would welcome the opportunity to better understand what happened and work toward a resolution.

Marietta Toyota responded

Thank you, Tina Jenny, for your 5-star review! We’re thrilled to hear that Kyle Jones has earned your trust with his kindness and honesty. Your loyalty means the world to us! Your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!