Kyle Kennedy

This visit was much better than the last visit all was explained up front to me as the owner and most issues have been resolved one was not able to be duplicated for now but it has happen on each Buick En explained up front to me as the owner and most issues have been resolved one was not able to be duplicated for now but it has happen on each Buick Encore so I wish that they would have used the previous car records to fix this one More

by LWCOPE96 Verified Customer Verified Customer

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Very good but expensive parts and labor. They do the job correctly the first time. They do the job correctly the first time. More

by LWHITCOMB Verified Customer Verified Customer

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I always have the best service when taking my vehicle here from the service department to sales department always excellent service. I would recommend to anyone to come to crown Buick. here from the service department to sales department always excellent service. I would recommend to anyone to come to crown Buick. More

by marykatie1018 Verified Customer Verified Customer

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Always great to work with this dealership! So pleasant and super helpful. Most importantly, you get what you expect, no hidden nonsense! So pleasant and super helpful. Most importantly, you get what you expect, no hidden nonsense! More

by tkjacobson Verified Customer Verified Customer

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Polite. Very quick installing chrome pieces. I love my new car. It’s luxury vehicle. Very quick installing chrome pieces. I love my new car. It’s luxury vehicle. More

by kperkins052406 Verified Customer Verified Customer

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I had Awesome Memories of Great Service. The have a amazing team working to make sure customers are Well pleased. The have a amazing team working to make sure customers are Well pleased. More

by robintpowell Verified Customer Verified Customer

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The dealership provided me with excellent service for my vehicle and great shuttle service to work and back to my vehicle. vehicle and great shuttle service to work and back to my vehicle. More

by alicia_gladden Verified Customer Verified Customer

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Great customer service mechanics are too notch waiting ares is clean . Wait was reasonable thanks ares is clean . Wait was reasonable thanks More

by fiveheadray Verified Customer Verified Customer

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The experience I had was great, but I would suggest that if someone needs to leave their vehicle—like I did suggest them a loaner and if there isn't a loaner vehicle available, it would be helpful to advise if someone needs to leave their vehicle—like I did suggest them a loaner and if there isn't a loaner vehicle available, it would be helpful to advise that person to come back later. Another employee from a different department ended up assisting me instead of the lady who initially took my paperwork when I arrived. Other than that, the service was good but it could have been excellent. I gave all stars because I know how survey work but in the future you can suggest a loaner to someone instead of them being out of a vehicle for a while. More

by Ty Verified Customer Verified Customer

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Excellent experience with Zach and team. Very transparent and professional operation. True pros. I contacted about 8 other dealers, and very happy I chose Zach and Crown Very transparent and professional operation. True pros. I contacted about 8 other dealers, and very happy I chose Zach and Crown More

by Chrisjlorio Verified Customer Verified Customer

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