Kyle Kissling | Page 2

The service we received from Yark BMW of Toledo has always been outstanding. Our service representatives have always been helpful and thorough starting with the scheduling and throughout the process u always been outstanding. Our service representatives have always been helpful and thorough starting with the scheduling and throughout the process until our work is complete. More

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It is a very clean dealership and the front men, like Kyle, are very knowledgeable and friendly. Kyle, are very knowledgeable and friendly. More

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Service department staff is very professional and friendly! They go out of their way to make things right. friendly! They go out of their way to make things right. More

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Kyle took care of me and got me in right away, and followed up promptly, couldn’t ask for a better experience from the service team followed up promptly, couldn’t ask for a better experience from the service team More

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Great communication, Kyle kept me informed of the progress on my vehicle and got right back with me when I had questions. He’s a great service rep. progress on my vehicle and got right back with me when I had questions. He’s a great service rep. More

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After 25+ years of buying and leasing BMW’s from BMW of Toledo, their service department never disappoints me, just the opposite, they continue to raise the bar of customer care even higher. Kyle is extrem Toledo, their service department never disappoints me, just the opposite, they continue to raise the bar of customer care even higher. Kyle is extremely professional and makes sure to keep me posted - even when a simple software update is being done, I received a video showing my car in the shop, and Josh (another great team member), telling me what he was doing. Keep up the great work guys, you’re one of the key reasons I return More

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My 2002 BMW 325 CI had a recall concerning my airbag. While they had it there, I ask them to look it over to make sure it was safe for my daughters to drive. KYLE, (my service writer) gave me a NEW $61,0 While they had it there, I ask them to look it over to make sure it was safe for my daughters to drive. KYLE, (my service writer) gave me a NEW $61,000, BMW 340 I, to drive while mine was being worked on. KYLE was very informative during the whole process. They sent me a video with the issues they had found, I was very impressed!! They had to wait on a couple of parts, and Kyle said it wouldn't be done until that following Friday. I told him I had to leave Thursday morning for Louisville Kentucky for my daughters JVA volleyball tournament and wouldn't be back until Sunday night, Kyle said have no worries, we'll see you when you get back. Over all, I have to say this is one of the best and maybe even the best customer service experiences I have had. THANK YOU!!! KYLE AND THE YARK BMW TEAM!!!! ......VERY VERY MUCH APPRECIATED!!!!! More

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They have always been very considerate, kind, and finish the work quickly and excellently. We are kept well informed the entire time. There is never any pressure. the work quickly and excellently. We are kept well informed the entire time. There is never any pressure. More

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World class service from BMW Of Toledo & our service advisor Kyle. Kyle keep us updated throughout the service process & explained all the repair details up front. Kudos. advisor Kyle. Kyle keep us updated throughout the service process & explained all the repair details up front. Kudos. More

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I keep returning to lease new cars from BMW of Toledo for a many reasons - the vehicles, the staff and their overall level of service. I would like to give a big shout out to Kyle - a Service Advisor who is a many reasons - the vehicles, the staff and their overall level of service. I would like to give a big shout out to Kyle - a Service Advisor who is very professional and always takes great care of me. Kyle also had a great leader - Keith Wallace, and it’s apparent that his management of the Service Department rubs off on his staff. Thank you Kyle. More

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