Kyle Kreuziger

great service. very helpful and informative and professional. any one who goes there will. be satisfied? very helpful and informative and professional. any one who goes there will. be satisfied? More

Helpful 0

Report | Print

Amazing staff that cares about what is important to their clients Always there to advise and help with our needs. clients Always there to advise and help with our needs. More

Helpful 0

Report | Print

Great service! Just a suggestion, they called when my vehicle was finished but I don’t answer unknown numbers. I was checking the status button but it was never u Just a suggestion, they called when my vehicle was finished but I don’t answer unknown numbers. I was checking the status button but it was never updated, needless to say I was at the dealership waiting for an extra hour until I went up to the service desk to find out if my vehicle was finished. More

Helpful 0

Report | Print

Told them up front that I wanted to know if the air filter was dirty and I would have them replace it. But no one ever kept me posted. Waited over two hours for an oil change and then when I finally A filter was dirty and I would have them replace it. But no one ever kept me posted. Waited over two hours for an oil change and then when I finally Asked, they said oh yeah your truck is ready and I have all these recommendations. I would have had them do them all at the time and now I have to go back. Told the person I was checking out with that I didn’t want that service advisor again. Not very good. More

Helpful 0

Report | Print

Very good and nice people good service thank you a good day lm happy happy good day lm happy happy More

Helpful 0

Report | Print

Professional service and personnel Speedy work clean facilities and helpful knowledge able parts department fair prices facilities and helpful knowledge able parts department fair prices More

Helpful 0

Report | Print

I would have always given this dealership five stars, however, yesterday I brought my vehicle in for an oil change I had brand new tires with less than 20 mi on them and they told me I needed a four-whee however, yesterday I brought my vehicle in for an oil change I had brand new tires with less than 20 mi on them and they told me I needed a four-wheel alignment that's a tires have shown serious ware. Also, my vehicle has a secondary battery that they said needed to be replaced and the price was absolutely ridiculous. I doubt very much I'll be going back to this dealership. Be very careful of manufacturers warranties, I just learned that they are not from when you purchase the vehicle but they are from the date the dealership receives the vehicle, so, if it has been sitting on the dealer's lot for several months you have lost several months of your manufacturers warranty. More

Helpful 0

Report | Print

Non responsive to my needs and could not get a strait answer on what exactly was wrong or when I would be able to pick up my vehicle. I had to call to find out my vehicle would be ready in about 30 minut answer on what exactly was wrong or when I would be able to pick up my vehicle. I had to call to find out my vehicle would be ready in about 30 minutes and they would send a car to pick me up. Had to call them back the next day to find out what happened. Scheduled to pick it up after work that day. Called to have pick up and Tom said he would send a car but I would not be able to leave with my vehicle due to them closing. I asked for a manager and Tom said there was not a manager on duty. I then asked for the general manager. I was transferred to Mickey. I explained to him how poorly I was treated by the experience and how I was disrespected by Tom. He immediately apologized for what happened and sent a driver to pick me up. I was able to get my vehicle, he apologized again and said thank you. I told Mickey that if the dealership was going to be able to keep my business, it would be due to him and his efforts to get me back in my vehicle. I am still waiting for a call from someone to see if I am important enough as a customer to make an effort to keep my business. More

Helpful 0

Report | Print

We were called in for a recall repair- two hours after we brought our car in they came to the waiting area to tell us that they don’t have all the parts. Help me understand? brought our car in they came to the waiting area to tell us that they don’t have all the parts. Help me understand? More

Helpful 0

Report | Print

Professional provided great service. Explained what was done to the car and explained future service on the car. Explained what was done to the car and explained future service on the car. More

Helpful 0

Report | Print