Kyle Lawrence | Page 2

The service department staff are responsive, respectful, professional, knowledgeable and friendly. I would not take my vehicle anywhere else to be serviced. I love the fact that my car is cleaner inside and professional, knowledgeable and friendly. I would not take my vehicle anywhere else to be serviced. I love the fact that my car is cleaner inside and out when it is returned than when I delivered it. I appreciate the ability to borrow a car while my is being serviced. I also appreciate the cleanliness/orderliness of the sales floor, the waiting area and the service area. (I haven't had to word count a writing assignment since college). More

by sanibeljudy Verified Customer Verified Customer

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We brought out vehicle to be fixed as it had a cam sensor code and misfire then while there water pump started leaking, picked it up last night Friday August 21st and drove an hour away and check engine ligh code and misfire then while there water pump started leaking, picked it up last night Friday August 21st and drove an hour away and check engine light comes back on, had it checked and same exact code and now miss firing again. Who knows if it was actually fixed. More

by welkerm650 Verified Customer Verified Customer

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Good customer service, easy to get an appointment and get all questions answered. Clean and a comfortable invited waiting room. all questions answered. Clean and a comfortable invited waiting room. More

by ALBENNETT1985 Verified Customer Verified Customer

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Excellent service. Nice loaner car. Kept me informed of progress. Followed up a couple of days later. Nice loaner car. Kept me informed of progress. Followed up a couple of days later. More

by graysonkabler Verified Customer Verified Customer

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My service experience was great and it exceeded my expectations. Working with Kyle, Casey, Mallory and the rest of the team makes scheduling and getting service effortless. I s as m very satisfied. expectations. Working with Kyle, Casey, Mallory and the rest of the team makes scheduling and getting service effortless. I s as m very satisfied. More

by robertremismd Verified Customer Verified Customer

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Kyle, Casey, George and team always take good care of me. They are friendly and accommodating and keep me in the road which my work depends on. They are friendly and accommodating and keep me in the road which my work depends on. More

by BETTY17 Verified Customer Verified Customer

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I have been servicing my car for the last several years at Mercedes Benz of Columbia and have always been satisfied with the service and professionalism of my service advisor, Kyle Lawrence. at Mercedes Benz of Columbia and have always been satisfied with the service and professionalism of my service advisor, Kyle Lawrence. More

by HZ Verified Customer Verified Customer

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Top notch service! I was traveling when my Mercedes experienced some trouble. They quickly got me into their service department, they remedied the situation, and couldn I was traveling when my Mercedes experienced some trouble. They quickly got me into their service department, they remedied the situation, and couldn't have been more accommodating. The customer lounge is very comfortable, and the service department personnel were very friendly. I would highly recommend service at this dealership! More

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Truly first-class experience all around. Kyle is a real fount of service knowledge and best of all is able to communicate that knowledge clearly and concisely! Kyle is a real fount of service knowledge and best of all is able to communicate that knowledge clearly and concisely! More

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