Kyle McKenzie
Kyle McKenzie at Southern Chrysler Dodge Jeep Ram Greenbrier
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Kyle McKenzie | Page 6

customer service sales

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

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4.7
57 Reviews
4.7

57 Reviews

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57 Reviews of Kyle McKenzie

December 16, 2021

Dealership Rating
Employee Rating

Met with Adam and he gave me the best customer service with my tires and installation. Also Monica at the front desk was very nice and professional. More

by shonna1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tyrone Houston

Dec 16, 2021

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 12, 2021

Dealership Rating
Employee Rating

Was always kept in formed with on the status of the vehicle, with no surprises on the bill. Plenty of room in the waiting area for up to 15 people. Only recommendation would be is to have an addition More

by NELSONJJ68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 13, 2021

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 07, 2021

Dealership Rating
Employee Rating

The company needs to work on better customer service. I paid a lot of money and didn’t even get what I wanted. Now I’m stuck. More

by shonna1967
Customer Service
Friendliness
Price
Recommend Dealer
No
Dec 07, 2021

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to provide us with a rating. In order to best serve you, we will need information regarding what was unsatisfactory about your visit with us. Also, in order for our team to be able to successfully reach you, please include your name, contact information, and nature of any concerns to social@drivingsouthern.com and we will be happy to discuss. Hope to hear back from you soon.

December 01, 2021

Dealership Rating
Employee Rating

This dealership has made customer satisfaction a priority. The following employees were especially helpful during and after our purchase: Martin Hanley (Sr Sales Consultant), Heather Prince (Finance More

by DC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2021

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 23, 2021

Dealership Rating
Employee Rating

The key employees are customer-focused. Martin Hanley (Sr Sales Consultant) and Heather Prince (Finance Mgr) are exceptional. More

by DC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2021

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 18, 2021

Dealership Rating
Employee Rating

Lojack and associated maintenance programs DO NOT WORK on my Lexus since I've owned the car (3 months) and I have taken my concerns to them multiple times. They don't appear to know how to fix this - even r More

by CRANECASTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Nov 18, 2021

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this matter to our attention. We are very sorry to hear that you have been unable to benefit from your maintenance program but we are here to help you. We have already forwarded your feedback to our executive team for review and immediate correction. If you can please include your name, contact information, and nature of any concerns to social@drivingsouthern.com, we will be happy to discuss with you further. Hope to hear back from you soon.

September 30, 2021

Dealership Rating
Employee Rating

Great salesmen and staff who follow up to ensure you are happy with your purchase. Will definitely be back to buy again from this dealership. More

by tbloedoorn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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