Kyle Miller
Kyle Miller at Ray Chevrolet

Kyle Miller | Page 3

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

4.7
470 Reviews

I started in the Automotive Industry as Porter/Detailer and eventually worked myself into Customer Service. I've been around the auto industry since I was in diapers! I was mentored by my father from Day 1 to provide the excellent customer service I aim to provide EVERY SINGLE DAY. I've lived in Lake County for all my life. You're not "just another number" here, you're part of the family! Come on by and see me for all your service needs!

4.7

470 Reviews

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Dealership Experience

11 yrs, 10 mos

Industry Experience

18 yrs, 6 mos

Specialties & Trainings

Multi-Brand Specialist

Warranty Specialist

View more specialties & trainings

470 Reviews of Kyle Miller

October 05, 2025

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Employee Rating

I had to bring my car back due to misalignment of my hood due to front turn signal bulb replacement service. More

by twz2931
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 08, 2025

Ray Chevrolet responded

I am sorry to hear about your experience. Please accept my sincere apologies.. Ray Scarpelli 3 ray3@rays-cars.com

October 04, 2025

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Employee Rating

Always great service. Totally trust.Raym. highly recommend them. Employees are courteous and very attentive to my needs. More

by jfitzgerald1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Liz Frohling

Oct 04, 2025

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 ray3@rays-cars.com

September 22, 2025

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I enjoy the personal service this Dealership gives me, including helping connect my phone to the auto wifi. More

by Ladylog
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 22, 2025

Ray Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ray Chevrolet. Ray Scarpelli 3 ray3@rays-cars.com

September 19, 2025

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Called for a last minute oil change and tire rotation. They figured out a way to get me in. Very little wait time. More

by VSTOLCERS
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Recommend Dealer
Yes

Other Employees Tagged: Luis Rivera

Sep 19, 2025

Ray Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ray Chevrolet! Ray Scarpelli 3 ray3@rays-cars.com

September 11, 2025

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Wanted to speak to Sevice Manager Liz to discuss my recent visit. Left 2 voicemails and 1 message with a peer. She still has not returned a call. More

by DMPULASKI13
Recommend Dealer
No

Other Employees Tagged: Liz Frohling

Sep 14, 2025

Ray Chevrolet responded

Thank you for this feedback. We're very sorry to see to hear about the lack of communication on our part. Would you mind reaching out to our General Manager so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to our General Manager, George.

Sep 14, 2025

Ray Chevrolet responded

Thank you for this feedback. We're very sorry to see to hear about the lack of communication on our part. Would you mind reaching out to our General Manager so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to our General Manager, George.

Sep 14, 2025

DMPULASKI13 responded

Please kindly have your GM reach out. I can be reached at 847-209-5732.

August 30, 2025

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They Suggested to use my rewards to save money on oil change. And I got a car wash More

by dbudnick123
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Recommend Dealer
Yes
Aug 30, 2025

Ray Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 27, 2025

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My wife and I just purchased our 2021 Cadillac XT5 from another dealership and experienced a drive train issue. We brought it into Ray Chevrolet and were treated like a valued customer. A loaner vehicle More

by Jeffpacocha
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Recommend Dealer
Yes
Aug 27, 2025

Ray Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 18, 2025

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Service was good and quick. Would definitely recommend to anyone who is looking for good service. More

by RPASTERNOCK
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Recommend Dealer
Yes
Aug 18, 2025

Ray Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ray Chevrolet, we look forward to having you as a valued customer for many years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 14, 2025

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Employee Rating

Even though I said “yes” to the previous question, it depends on subjective observations I made. Not cleaning out the air filter compartment wasn’t completed. Even though I chose not to purchase the e More

by cbuchmiller
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: The mechanic working on my car.

Aug 16, 2025

Ray Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 05, 2025

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Employee Rating

We had to return our truck for service that was supposedly fixed and they had it for 3 days, but only worked on it a total of 3 hours. More

by maniac22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 08, 2025

Ray Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please reach out to our General Manager, George. with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Aug 08, 2025

Ray Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please reach out to our General Manager, George. with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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