Kyle Miller | Page 40

Purchased a 2010 truck George Z was the best! He made our experience painless and I’ve been at a dealer in the least amount of time EVER! Fast in and out! Thanks George George Z was the best! He made our experience painless and I’ve been at a dealer in the least amount of time EVER! Fast in and out! Thanks George More

Report | Print

Get EVERYTHING in writing even if a MANAGER says it. I purchased a brand new 2018 Chevy Traverse LT on June 27th 2018, with the extended warranty... At the time because of where it came from they only ha I purchased a brand new 2018 Chevy Traverse LT on June 27th 2018, with the extended warranty... At the time because of where it came from they only had one key, that was fine as I was promised come my first oil change they would have it and would program it while I waited... First oil changes comes and they have no record of owing this second key I never got, so I ask for the salesman I worked with, he who happened to be on a 'leave' at that time and I was told by Kyle Miller that they didn't know when he would be back.... So i physically texted Sean, as he had previously given me his number, he said he would take care of it by my NEXT oil change.... So a few months later I come in for Oil change number 2 and work with Luis, whom was very helpful and apologetic that for the SECOND time not only do they have no record of owing me this key, they have no key in stock to even cut me one.. So after speaking with Chris M as Sean with not in again, he assured me that next Oil Change, or if I wanted to come sooner I could, that they would have this key and it would be cut and all that would need to be done is have it programmed..... So yesterday I called in and asked to speak to Sean so I could make sure this key was going to be there as I was going in today for my THIRD Oil change.... He assured me that he would not something in service to see this through and I shouldn't run into any issues.... Go in this morning and had to laugh because for a THIRD time now after confirming with MANAGEMENT AND MY SALESMAN, my BRAND NEW vehicle still has but one key. Absolutely unacceptable. Now we are in yet another stage of limbo because this key that they already 'had cut' is nowhere to be found and they do not want to just cut another and 'waste it' as I was told... To top it all off right before shaking Sean and Chris M's hand and sealing the deal, I was still very indecisive and because of how much my payments were I was not set on getting the vehicle. I asked for my keys back and Chris M asked me and my father to wait a second. Came back over with a slightly lower payment and said that he would also throw in OilChanges for the life of my warranty if we 'signed and drove' that day... So obviously I did, and would you also guess what they have NO RECORD OF OWING ME... The OilChanges... Needless to say if you dare to use this dealership. PLEASE make sure you get everything in writing. More

Report | Print

Great and Speedy Service! I called Kyle Miller last minute to get my truck in for routine service maintenance. He was able to get me in the next day and I had my truck back lat I called Kyle Miller last minute to get my truck in for routine service maintenance. He was able to get me in the next day and I had my truck back later that evening. Previously I had terrible service at my local dealership and decided to give Ray Chevy a chance. Kyle is my go to for now on whenever I need to take my truck is. Highly Recommend! More

Report | Print

Ray is TOPS with me!!! I have been buying cars at Ray Chevy for 25 years and always drove away happy. Kudos to John Lesniak and recently Hugo Ayala both excellent sales reps I have been buying cars at Ray Chevy for 25 years and always drove away happy. Kudos to John Lesniak and recently Hugo Ayala both excellent sales reps. I especially want to thank the owner Ray Scarpelli who always takes the time to stop, shake my hand and say hello More

Report | Print

Professional, No Pressure Sales Guy Tony listened to our needs and was genuine when selling us the right vehicle. He is seasoned and detailed with the buying process. Tony is very Proud Tony listened to our needs and was genuine when selling us the right vehicle. He is seasoned and detailed with the buying process. Tony is very Proud of his trade and rightfully so. Made a friend! Thank you Tony for your patience! Happy New Year, 2019. More

Report | Print

Painless Car Service Typically when I have to go in for any type of car repair, I feel pain just thinking about it. The service team at Ray Chevrolet and particularly serv Typically when I have to go in for any type of car repair, I feel pain just thinking about it. The service team at Ray Chevrolet and particularly service writer Kyle Miller make it a lot less painful. Kyle takes the time to explain the service that needs to be done prior to it taking place and he thoroughly goes over the charges for the service. Kyle is an asset at Ray Chevrolet. I will continue giving my business to Ray because of his service level. More

Report | Print

wonderful customer service We bought our second car today from Ray Chevrolet in Fox Lake. First. Customer Service from Ed Dembski. He is great explaining Brought up 3 vehi We bought our second car today from Ray Chevrolet in Fox Lake. First. Customer Service from Ed Dembski. He is great explaining Brought up 3 vehicles for us to check out Second. My experience with service is outstanding I have raved to my husband about it for 6 years. I really wanted to make the trip from Gurnee to your dealership and was happy We did return. Thank you Ed and Ray Chevy More

Report | Print

new car sale I enjoyed the professional and efficient salesmanship it helped me decide that this dealership will always get my business. the timeliness and speed I enjoyed the professional and efficient salesmanship it helped me decide that this dealership will always get my business. the timeliness and speed at which this dealership worked to find, appropriate, and deliver the vehicle of my choice was stellar to say the least. Ryan Borke and Hugo Ayla worked together to ensure that my wife and I were satisfied and happy with the final sale. The whole experience was uplifting, honest and timely Ray Chevrolet is the epitome of service and salesmanship. More

Report | Print

Quick and friendly service! I always love getting my car serviced at Ray because I never have to wait too long! Everyone is so nice in the service department. I always love getting my car serviced at Ray because I never have to wait too long! Everyone is so nice in the service department. More

Report | Print

Excellent service Kyle Miller had excellent customer service. Very respectful and understanding. I didn’t know much about the service being done on my vehicle but he di Kyle Miller had excellent customer service. Very respectful and understanding. I didn’t know much about the service being done on my vehicle but he did great explaining it to me. Would definitely go back!! More

Report | Print