Kyle Miller | Page 46

2011 Chevy Malibu Alternator To begin I have lived in Fox Lake area for over 10 years!! in the 10 years I have live in this area I purchased 2008 Chevy Impala, 2010 Traverse, 2011 To begin I have lived in Fox Lake area for over 10 years!! in the 10 years I have live in this area I purchased 2008 Chevy Impala, 2010 Traverse, 2011 Malibu, and 2013 Equinox from Ray Now our daughter is purchasing her first car and of course only place to go is Ray Chevrolet!! Here was our Dilemma: October of 2016 our 2011 Chevy Malibu was driving "funny" I would press the gas pedal, RPM would increase but i am not moving no more than 20 MPH. I was able to drive it home and i immediately call GM/Chevy (warranty department) I explained the problem to their customer service over the phone gave me assistance on Diagnostic voucher. I was able to get in for an appointment right away. The service team at Ray Chevy Kyle Miller, Liz, and Brian A. were very helpful most of all very understanding of my situation. To make a long story short the Alternator on the Malibu has to be rebuild with over $2,000.00 cost I express how this is putting me on a bind and need a vehicle to commute to work. Kyle has been in direct contact with me during the diagnostic process what the issue was unfortunately it was the alternator. Elizabeth has gone above and beyond her powers to make me feel better and assure our vehicle is in good hands. My 2011 Malibu is being repaired with partial assistance with GM loyalty customer and Ray Chevrolet is WON me over!! this whole process has been stressful and sleepless night now I am HAPPY to say our vehicle will be fixed. Thank you Ray Service Department!! Rosey M. More

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New Car Purchase John Lesniak is our go to guy when it comes to buying a new car , We have purchased 3 from him at Ray Chevy over the last 6 years. John really helps y John Lesniak is our go to guy when it comes to buying a new car , We have purchased 3 from him at Ray Chevy over the last 6 years. John really helps you get into the car you want at a payment you can afford.The only thing I would like to see changed is the noise level in the sales area the sales reps were very loud while I was trying to listen to John about my new car purchase and I often could not hear him as he was sitting across the desk from me. More

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xx engine Came in for check engine light. Kyle Miller told me have a seat he would have it checked and fixed 1 hour later it was done. replaced 2 sensors thank Came in for check engine light. Kyle Miller told me have a seat he would have it checked and fixed 1 hour later it was done. replaced 2 sensors thank you Ray Chevrolet for the fast service ! More

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Thank you Keith Ragusa! I stopped in hoping to find a reliable car & Keith was great. After wondering around the used then new cars he popped by to see if I had been helped o I stopped in hoping to find a reliable car & Keith was great. After wondering around the used then new cars he popped by to see if I had been helped on his way back from lunch right when I was ready to leave. I left with a 2014 Sonic! Thank you for dealing with my crabby a$$. More

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Great car buying experience. Hugo helped me pick out a car I enjoy driving. He was very helpful and thorough at explaining details of every car I test drove. Every employee I have Hugo helped me pick out a car I enjoy driving. He was very helpful and thorough at explaining details of every car I test drove. Every employee I have dealt with was very helpful and I was not pressured into making any decision I did now want to make. I think this dealer has great deals and the employees work very hard at making every customer feel welcome. Hugo was a pleasure to work with and I will recommend him to my friends who are looking into buying a car. More

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Awesome Truck Ed, george, and Josh made me the happiest new truck owner. They were patient, found every deal possible, and provided me with unbelievable rates and Ed, george, and Josh made me the happiest new truck owner. They were patient, found every deal possible, and provided me with unbelievable rates and ammenties! This is my 3rd vehicle from them but will soon be my fourth, as they proposed another fantastic offer for my wife. Ray goes above and beyond! Always will be coming back because of those 3 gentleman! Thanks to you three for everything. More

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Great Service was great, as it always is. My vehicle was serviced in the amount of time promised. I received a loaner, no questions asked. Kyle made sure I Service was great, as it always is. My vehicle was serviced in the amount of time promised. I received a loaner, no questions asked. Kyle made sure I was happy with the work that was done. More

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Hassel free car buying experiance I recently bought a 2016 Camaro SS at Ray Chevy. Service was outstanding. Tony Jensen was my sales rep and he put me in exactly the car I wanted with I recently bought a 2016 Camaro SS at Ray Chevy. Service was outstanding. Tony Jensen was my sales rep and he put me in exactly the car I wanted with the exact options I wanted. The finance department worked with me and set me up with a great loan. Thanks everyone at Ray Chevy. I'll be buying all my Chevy's from them from now on even though I live far closer to other Chevy dealerships. More

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On the road again! Once again, Liz Frohling and Kyle Miller have taken excellent care of our vehicles. I had brake service done on my Silverado and oil change with tire Once again, Liz Frohling and Kyle Miller have taken excellent care of our vehicles. I had brake service done on my Silverado and oil change with tire rotation on our Traverse. The service is always done in a timely manner and I have great confidence that what they recommend. They won't try to sell you what you don't need! That why we have been customers at Ray for the past 20 years and will continue to be customers for the future. More

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New care buyer I am very pleased with John Lesniak. I felt very comfortable with everybody there. Thank you for your service. have a nice day thank you I am very pleased with John Lesniak. I felt very comfortable with everybody there. Thank you for your service. have a nice day thank you More

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