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Kyle Reid
Kyle Reid at Lexus of Sacramento

Kyle Reid | Page 3

Internet Sales Manager

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

Contact Me
not yet
rated
80 Reviews

Dealership Experience

6 yrs

Industry Experience

17 yrs, 10 mos

Specialties & Trainings

Leases

Out-of-State Purchases

not yet
rated

80 Reviews

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80 Reviews of Kyle Reid

December 15, 2023

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Employee Rating

Timely Service. Staff engaged and focused. I arrived with a nail in my tire and a few superficial scratches that I found irritating. The staff took the time and t More

by timetotrek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Nick Cruz, Tracey Cach, Kevin Keon

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Dec 17, 2023

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that Christina had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

December 07, 2023

Dealership Rating
Employee Rating

Friendly employees, clean and well maintained facility, also offer complimentary coffee/hot chocolate other beverages and snacks definitely a plus! More

by MABELSANCHEZ1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 07, 2023

Lexus of Sacramento responded

Mabel, we're glad to know you enjoyed the friendly service and amenities at Lexus of Sacramento. Thanks for leaving such a positive review!

December 02, 2023

Dealership Rating
Employee Rating

Customer Service rep turned out to be dishonest and anything but a customer rep and more of a dealership rep. service Mgr the Best, as well as the Dealership Mgr, can't say enough good things. More

by jinnaomitanaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Simon, Christina Carson

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Dec 04, 2023

Lexus of Sacramento responded

It's disappointing to read about your experience with our customer service team. We always aim for transparency and honesty in all interactions so this feedback is concerning. However, I'm glad you had a positive encounter with the Service Manager and Dealership Manager. If there are any unresolved issues or further comments you'd like to discuss, please don't hesitate to get in touch with us directly. Thank you, Christian Simon - General Manager - 916-465-6331

November 28, 2023

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Employee Rating

One of the best experiences I have every had at a dealership. I would not hesitate to buy from them again. More

by JKARCELLE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 28, 2023

Lexus of Sacramento responded

Here at Lexus of Sacramento, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Christian Simon General Manager

November 23, 2023

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Employee Rating

Everything went smoothly and was upfront . Kyle resolved a last minute problem with the keys to the camper shell and Thule rack . More

by RRIRVIN04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 24, 2023

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kyle and our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

November 08, 2023

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Employee Rating

Help was great! They were able to handle most of my questions via text and I successfully purchased a new vehicle! Very happy with the warranty and maintenance opt More

by KAYLA.BLODGETT89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Zinda, Robert Escobosa, Carlos Cave

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Nov 09, 2023

Lexus of Sacramento responded

Thanks, Kayla! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

November 06, 2023

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Employee Rating

Very friendly and professional Thank you Ok 👍 car was nice 8 got to watch football More

by WTRDOGLAB
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Carlos Cave

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Nov 06, 2023

Lexus of Sacramento responded

Thank you for leaving Lexus of Sacramento a five-star review! We are glad you enjoyed your experience.

November 01, 2023

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Employee Rating

Simply put it the best very knowledgeable very respectful no xx highly recommended. A plus More

by CAPITANPGA1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Cave, Jared Ivey

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Nov 02, 2023

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. Kyle and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

October 27, 2023

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Employee Rating

Very pleasant , he knows what his doing and you feel very comfortable talking to him , very nice guy More

by ROCIELCALVREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kent Owens, Christian Simon, Mike Zinda, Nick Cruz, Kevin Keon

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Oct 30, 2023

Lexus of Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

October 21, 2023

Dealership Rating
Employee Rating

Don’t buy the KARR security, waste of money. Not explained very well when purchasing a vehicle. More

by JMUSCHETTO5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Report | Print
Oct 25, 2023

Lexus of Sacramento responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Christian Simon General Manager

Oct 26, 2023

Lexus of Sacramento responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Christian Simon General Manager

Oct 26, 2023

JMUSCHETTO5 responded

I should have paid closer attention to the KARR security sold to me. It is not worth what I paid for it and any other type of coverage I could cancel if I wasn’t satisfied. Not KARR, I’m stuck with it. The salesman that sold me the vehicle was a good guy and I enjoyed working with him. I appreciate you getting back to me.

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