Kyle Rivera

Kyle was the best service rep I have dealt with here. Polite, friendly, interested in my concerns without the condescending attitude of Dereck. Polite, friendly, interested in my concerns without the condescending attitude of Dereck. More

by cindyd95 Verified Customer Verified Customer

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Kyle is very knowledgeable and professional. Lobby is full of goodies to eat but the seating is uncomfortable and without tables Lobby is full of goodies to eat but the seating is uncomfortable and without tables More

by Pamela Verified Customer Verified Customer

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Kyle was a good communicator and answered all of my questions. the service was completed when promised. Thank you. questions. the service was completed when promised. Thank you. More

by pl2465 Verified Customer Verified Customer

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Appointment was timely and tech support is working to resolve software hardware issue with follow up appointment. Kyle also resolved other minor issue after appointment resolve software hardware issue with follow up appointment. Kyle also resolved other minor issue after appointment More

by 3640.fox Verified Customer Verified Customer

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Easy to get an appointment, like that the mechanic does a virtual tour of the car. virtual tour of the car. More

by GENCHRIS26 Verified Customer Verified Customer

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Kyle was very courteous and explained everything to me about the service that was going to be done. He asked if I had any questions or concerns. I did not. Service was completed in a very reasonable amoun about the service that was going to be done. He asked if I had any questions or concerns. I did not. Service was completed in a very reasonable amount of time. Happy about that I would recommend BMW to all of my friends and To ask for Kyle to be their service agent. More

by DORISGREIN Verified Customer Verified Customer

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Dealership is always clean,all the employees are friendly and courteous. Everyone offers to help. and courteous. Everyone offers to help. More

by DORISGREIN Verified Customer Verified Customer

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The service department was friendly and helpful and did a nice job on my vehicle nice job on my vehicle More

by repasky4 Verified Customer Verified Customer

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Kyle is awesome and did everything very timely. Also, delivery after work was great. Still hoping that there is a fix for the screen and AC fluctuation as it appears nobody can find it? I am driv Also, delivery after work was great. Still hoping that there is a fix for the screen and AC fluctuation as it appears nobody can find it? I am driving back to Texas and hope I have zero flare ups with the electronics, screen and AC not working. Also, of note it that the engine cutoff fix never seems to last and I have spent hours working on a fix and a ton of time reading the manual for fixes? I recommend BMW get a permanent fix as everybody hates this program.. Rick More

by RICK.CRAWFORD.B5TG@statefarm.com Verified Customer Verified Customer

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Staff were friendly. Service was professional. Customer waiting area needs an update. Overall, very good experience. Service was professional. Customer waiting area needs an update. Overall, very good experience. More

by ROADKING4222 Verified Customer Verified Customer

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