Kyle Swanson | Page 24

wonderful experience This is our second vehicle we have purchased. Everyone is so polite and friendly. It is always a pleasure to return to this dealer. Thank you Kyle This is our second vehicle we have purchased. Everyone is so polite and friendly. It is always a pleasure to return to this dealer. Thank you Kyle More

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Exceptional We were from out of town and the dealership was very accommodating. They were willing to communicate over the phone and rearrange their schedules - i We were from out of town and the dealership was very accommodating. They were willing to communicate over the phone and rearrange their schedules - including the sales person’s day off, to help us find our car. What a great experience! More

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Excellent experience !!! First time a MB of Hagerstown and it was totally worth it. Kyle was my salesman very knowledgeable and answered all my questions. Took care of almost First time a MB of Hagerstown and it was totally worth it. Kyle was my salesman very knowledgeable and answered all my questions. Took care of almost everything over the phone. Just had to walk in and sit a few papers. And off I was to enjoy my Mercedes. This is the place to buy your next Mercedes !!!! More

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Great experience! I bought a used car that was not a brand that this dealership usually carries. They treated me like I had just bought the most expensive car on the l I bought a used car that was not a brand that this dealership usually carries. They treated me like I had just bought the most expensive car on the lot. The finance manager, Tony, even got me a better rate on a loan. Kyle was very friendly and genuinely cared about providing a great experience. Great job guys! More

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Looking to upgrade to “family” car My husband and I came in on a Saturday to look at a 2019 GLC300. Kyle met with us and was extremely helpful and knowledgeable. He even came in on his My husband and I came in on a Saturday to look at a 2019 GLC300. Kyle met with us and was extremely helpful and knowledgeable. He even came in on his birthday to help us - we very much appreciated his help! We were able to leave with our new car, and everything was really smooth! More

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Good experience They were easy to work with. The salesman was informative. All of the employees were very friendly. Interesting and entertaining to talk to. Good ove They were easy to work with. The salesman was informative. All of the employees were very friendly. Interesting and entertaining to talk to. Good overall experience. More

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A great experience! Everyone at Mercedes Hagerstown was extremely helpful, kind, and supportive during the entire process! I would highly recommend, and they were extreme Everyone at Mercedes Hagerstown was extremely helpful, kind, and supportive during the entire process! I would highly recommend, and they were extremely professional and never pushy. I also appreciate Kyle for his patience as I stopped in multiple times! Overall a wonderful experience and I’m extremely happy with my purchase! More

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Buying Experience was First Rate This was my first experience with purchasing MB and doing business with the dealership. It was a very good experience. The staff were very professi This was my first experience with purchasing MB and doing business with the dealership. It was a very good experience. The staff were very professional and well informed. They were extremely customer oriented and patient in answering questions on the vehicle and systems. This is an excellent dealership with excellent quality service. Would strongly recommend the dealer. More

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Great Dealership This was a great experience. Kyle really worked hard to get me my dream car at a great price. He was patient, great personality, and made me feel very This was a great experience. Kyle really worked hard to get me my dream car at a great price. He was patient, great personality, and made me feel very welcome. Overall it was a wonderful experience. More

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Loving my new ride! One day I took my 2005 ML 350 into Mercedes-Benz Hagerstown for maintenance... My ML was a perfectly good car and I was happy with it, but I fell in l One day I took my 2005 ML 350 into Mercedes-Benz Hagerstown for maintenance... My ML was a perfectly good car and I was happy with it, but I fell in love with the loaner! I am a safety nut so it wasn't difficult to see it might be time for a new car. Over the next several days I did a lot of online shopping and talking to Kyle Swanson, who quickly found me the perfect C Class 300. I never felt pressure to do anything. When Kyle had to go out of town unexpectedly, this dealership didn't miss a beat. I witnessed first hand a team working together as they hustled to make my experience nothing less than totally satisfactory. I believe I met and talked to nearly everyone before I left! Kyle was back the day I picked up my new car. I wouldn't have believed it but I think his smile was bigger than mine and that was worth seeing! I wholeheartedly recommend this dealership; super nice people that are fun too. Gotta love that! More

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