Alex Folz
Alex Folz at Mercedes-Benz of Hagerstown

Alex Folz

Service Liaison

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

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5.0
208 Reviews
5.0

208 Reviews

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208 Reviews of Alex Folz

July 03, 2025

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My service experience is always great at this dealership. Everyone is polite and professional, They do great work. More

by Tee234
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2025

Mercedes-Benz of Hagerstown responded

Thank you for sharing your positive experience with us at Mercedes-Benz of Hagerstown! We're elated to hear that our team consistently provides polite and professional service. We look forward to seeing you again soon!

July 03, 2025

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Always a pleasant experience to get my Mercedes serviced in Hagerstown. Alex my service advisor goes above and beyond to accommodate me and my car is always ready on time as promised. More

by Captbiz
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Recommend Dealer
Yes
Jul 07, 2025

Mercedes-Benz of Hagerstown responded

We're happy to hear from you! Thank you for sharing your review of Alex and the team. We appreciate your business and we look forward to serving you again at Mercedes-Benz of Hagerstown.

July 03, 2025

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Friendly, efficient and knowledgeable are how we would describe Rov Edmonds. For the best personal services go to Mercedes Benz Hagerstown. More

by Law.miller
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Recommend Dealer
Yes
Jul 07, 2025

Mercedes-Benz of Hagerstown responded

Your outstanding feedback means a lot to us! Thank you for choosing Mercedes-Benz of Hagerstown and for sharing your experience with Rov.

July 03, 2025

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Great dealership and great people. I've bought over ten cars from these guys and will continue. More

by lannon123
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Recommend Dealer
Yes
Jul 07, 2025

Mercedes-Benz of Hagerstown responded

We are so grateful for your repeat business! Thank you for choosing Mercedes-Benz of Hagerstown and for sharing your experience. Safe travels ahead!

June 17, 2025

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Mercedes Benz of Hagerstown is the bes! . Alex and all of the staff are professional, friendly and respectful! I know they will be there to help me take care of my vehicles! More

by catabamoonTaC
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Jackson

Jun 18, 2025

Mercedes-Benz of Hagerstown responded

Thank you for the fantastic feedback! We're delighted to hear that Alex and our team at Mercedes-Benz of Hagerstown provided such a professional and friendly experience. We look forward to assisting with all your vehicle needs in the future!

May 25, 2025

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It was great working with Austin, I was so undecided I changed my Mind about the car i wanted about 10 times, he never got frustrated he was patient and kind. Finally decided on day 2 and I’m happy with More

by kayellis
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Recommend Dealer
Yes
May 27, 2025

Mercedes-Benz of Hagerstown responded

We're delighted to hear that Austin provided such patient and kind service during your car-buying journey at Mercedes-Benz of Hagerstown, Ellis. It's wonderful you found the perfect vehicle, and we're thrilled you're happy with your choice!

May 16, 2025

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The entire atmosphere is very friendly. Employees remember your name, very helpful in answering questions. They go out of their way in wanting to help in some way. The experience is quit More

by EMT
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Stonebraker

May 16, 2025

Mercedes-Benz of Hagerstown responded

Thank you for sharing your experience with us at Mercedes-Benz of Hagerstown! We're delighted to hear that our team has consistently provided friendly and attentive service. We appreciate your loyalty over the years and look forward to continuing to serve you in the future.

April 15, 2025

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Berry & me get along nice i know him for 15 Years He sold me many Car More

by kurtost
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Recommend Dealer
Yes
Apr 16, 2025

Mercedes-Benz of Hagerstown responded

We really appreciate you taking the time to leave Berry and Mercedes-Benz of Hagerstown this awesome review, thank you!

March 17, 2025

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We recently had an another great and easy experience at Mercedes Benz Hagerstown, and a big shoutout goes to Barry London. As usual the atmosphere was welcoming and relaxed. The dealership is always clean More

by Austin
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 17, 2025

Mercedes-Benz of Hagerstown responded

Thank you for sharing your experience at Mercedes-Benz of Hagerstown! We're delighted to hear that Barry and the team provided a welcoming atmosphere once again. We appreciate your recommendation, and we're here whenever you're ready for another visit!

January 29, 2025

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Service is great. Always done in a reasonable time. Always keep me apprised of what’s going on and get my approval for anything not originally scheduled.. More

by Steve
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Recommend Dealer
Yes
Jan 31, 2025

Mercedes-Benz of Hagerstown responded

Steve, we're delighted to hear that our team at Mercedes-Benz of Hagerstown keeps you informed and provides timely service. Thank you for your trust in us!

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