Kyle Trudell | Page 4

Appreciated being able to make an appointment on same day notice, getting my car back at the end of day as predicted, receive transportation for pick up, get accurate estimate, and being treated respectfully notice, getting my car back at the end of day as predicted, receive transportation for pick up, get accurate estimate, and being treated respectfully. I like the fact that I have an older 2005 RAV4 with 180k miles, one that I don't want to get rid of, and that is respected and appreciated by the service department. I feel like my financial constraints are honored and I was still treated well, even though I had gotten some in-between oil changes taken care of at other places for Location and budgetary reasons. So for all of this, thank you. There is one more thing I would like to work out, which is that I have occasionally heard the same sound squeal. I heard that brought me in for a $300 serpentine belt change. I would appreciate it if Kyle made a note of this and we had a chance to talk and figure out next steps. Thank you. More

by expansivelove Verified Customer Verified Customer

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We've been using Santa Cruz Toyota for our car servicing/repairs for about 30 years now, and are entirely satisfied with just about everything they've done for us. servicing/repairs for about 30 years now, and are entirely satisfied with just about everything they've done for us. More

by tno Verified Customer Verified Customer

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Such a Class place - every person - Danny Camacho was a MAGNIFICENT HIRE The staff makes you feel good - the coffee machine is very good- pastries Class Act MAGNIFICENT HIRE The staff makes you feel good - the coffee machine is very good- pastries Class Act More

by Tom Mitchell Verified Customer Verified Customer

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2 hours for an oil change as a waiter seems too long. Especially with an appointment Especially with an appointment More

by carphman Verified Customer Verified Customer

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Polite Kyle is honest which I really appreciate. Thank you ?? I was starting to dread going back to toyota because I felt like I was always told I needed more than what I really needed for my car. A Thank you ?? I was starting to dread going back to toyota because I felt like I was always told I needed more than what I really needed for my car. And that made me nervous. But dealing with Kyle, I felt he was honest and integrity, which I really appreciated More

by lccroghan Verified Customer Verified Customer

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This is the 2nd car I have purchased for my daughter from Richard. He is always professional and is a consumer advocate in finding the right car and model for my daughter. Thanks again Richard Richard. He is always professional and is a consumer advocate in finding the right car and model for my daughter. Thanks again Richard More

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Didn't bother to contact me when my car was done, so I wait for 5 days without a car. Then when I went in person to figure out what was happening, turns out he has on vacation and didnt bother to tell his wait for 5 days without a car. Then when I went in person to figure out what was happening, turns out he has on vacation and didnt bother to tell his replacement that they still had my car. More

by jkveditz Verified Customer Verified Customer

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Kyle has excellent customer service skills. He's my guy at Toyota. Always a great experience He's my guy at Toyota. Always a great experience More

by carijgo2 Verified Customer Verified Customer

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Great service even asked if they had any deals and I got taken cared of with a deal on an oil change taken cared of with a deal on an oil change More

by sumano1025 Verified Customer Verified Customer

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Took car in for recalls, and dead auxiliary battery They fixed it, sent a shuttle to get us when it was ready fixed it, sent a shuttle to get us when it was ready More

by sindele Verified Customer Verified Customer

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