Kyle Williams

Service Department sucks… 4 hours wasted and don’t trust diagnosis that took 4 hours and no one had even touched underside of vehicle…I checked…furthermore service has been lackluster nearly every time I’ve diagnosis that took 4 hours and no one had even touched underside of vehicle…I checked…furthermore service has been lackluster nearly every time I’ve opted for using the service dept. GMC warranty sucks …known problem with transmission serviced 1st with fluid change several years ago, then torque converter changed some time thereafter and was out of warranty because they probably should have changed torque converter instead of just the fluid the first time. Same problem is 3rd time now. Now torque converter and valve body they tell me needs replacement…and once again out of warranty with 68000 miles on vehicle total. Just was diagnosed from computer apparently because underside of vehicle was never touched…I looked… So GM warranty replacement torque converter only for one year?…I guess the new torque converter on new vehicle only warranty is one year too?… When replaced last time I had to wait three weeks for a gm part even after I offered to pay and deliver an upgraded/ superior aftermarket unit. Last issue on last oil change visit was check engine light I wanted addressed. Code showed due to MAF sensor code and was told to change air filter…air filter was relatively new but replaced anyway resulting in same code. Service department never even offered to change sensor…I Changed MAF sensor myself-problem solved. Service department nearly worthless except when stealing change and contents of vehicle it seems. I will never deal with this dealership or service department again…told my salesman that I’d love to buy another vehicle from him but unless he finds new brand and dealership there is no chance. xxxx on GMC, this establishment and service department. It won’t be a GMC to replace this truck…ever… You should add xxxx poor rating to your choices below for this dealership… More

by JETRAT Verified Customer Verified Customer

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There aren't enough stars to accurately describe the service I received at Delray Buick GMC. I feel compelled to share with the public because EVERYONE deserves to experience the level of professionalis service I received at Delray Buick GMC. I feel compelled to share with the public because EVERYONE deserves to experience the level of professionalism and attentiveness I received. I worked in sales for over a decade, I’m not an easy consumer. Kyle, Roberto, and Jordan - their resilience is unmatched. These guys are the Dream Team of auto sales. They are like the undefeated Chicago Bulls in the 90s - Roberto is Phil Jackson, Kyle is Micheal, and Jordan is Pippin. Give them ALL a raise & a ring! More

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The best experience and quickest process I have ever had when buying a new car. I left loving my truck and not feeling beat up. Please see Kyle at Delray Beach GMC. when buying a new car. I left loving my truck and not feeling beat up. Please see Kyle at Delray Beach GMC. More

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Awesome experience at Buick! Kyle was super helpful and very honest with prices. It was a quick and easy process! I love my new car :) Kyle was super helpful and very honest with prices. It was a quick and easy process! I love my new car :) More

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Kyle and Roberto were fantastic. Great experience overall . These guys were professional and transparent. Thank you guys for everything! Great experience overall . These guys were professional and transparent. Thank you guys for everything! More

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Frank is such a great guy. Always a wonderful experience working with him. He makes sure I’m well taken care of. Always a wonderful experience working with him. He makes sure I’m well taken care of. More

by RedG Verified Customer Verified Customer

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Kyle made the car purchasing process seamless and made it feel like less of a chore. He was informative, professional, personable and efficient. I would highly recommend skipping the difficult part and just feel like less of a chore. He was informative, professional, personable and efficient. I would highly recommend skipping the difficult part and just asking for Kyle. More

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From start to finish, I had a wonderful experience! Kyle is just wonderful and made this process super easy for me and if you can believe actually fun! I’m very pleased with my experience here and my n Kyle is just wonderful and made this process super easy for me and if you can believe actually fun! I’m very pleased with my experience here and my new Enclave!! More

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Kyle Williams is the man thank you for a seamless transition from my 2022 terrain to my 2025 terrain I’m loving it transition from my 2022 terrain to my 2025 terrain I’m loving it More

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Very satisfied with The service department. They were very courteous, professional and accommodating. Everyone at the dealership makes you feel welcome. They were very courteous, professional and accommodating. Everyone at the dealership makes you feel welcome. More

by FJWFPW Verified Customer Verified Customer

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