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LaQuita Allsion
LaQuita Allsion at Germain Toyota of Columbus

LaQuita Allsion

Cashier

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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3.4
5 Reviews
3.4

5 Reviews

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5 Reviews of LaQuita Allsion

June 03, 2025

Dealership Rating
Employee Rating

They go out of their way to give a great customer service experience! I highly recommend Germain Toyota for your car service needs! More

by The.chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Administrative Office, AJ Castin, Teresa Wilson, Chris Curtis, Jared Merriman, Brooke Vatter , Demetrius Davis

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Jun 04, 2025

Germain Toyota of Columbus responded

Thank you for your positive review, Chris! We sincerely appreciate your thoughtful assessment of our dealership team, and we hope you'll think of us the next time you have any automotive or Toyota needs. Best Regards, Marcello Frustaci General Manager

May 06, 2025

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Employee Rating

Very helpful, professional, and friendly. My car was taken cared of in a timely manner and their prices were reasonable. More

by Jose B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Curtis

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May 08, 2025

Germain Toyota of Columbus responded

Thank you for telling us the highlights of your service visit, Jose! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again! Best Regards, Marcello Frustaci General Manager

March 22, 2025

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Employee Rating

I am absolutely so, very comfortable leaving my vehicle for service at this dealership, the welcoming staff at the service department does a fantastic job and your vehicle is completed as promised! I espec More

by Satisfy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Pratt, Teresa Wilson, Chris Curtis, Jordyn Newman

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Mar 24, 2025

Germain Toyota of Columbus responded

That's awesome! Thank you for always trusting Chris and the Germain Toyota team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional. Best Regards, Marcello Frustaci General Manager

July 08, 2024

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Employee Rating

Toyota sent notification that my RAV4 has a battery recall, when I told the manager or tech head she told it not due yet Toyota will contact me again, I personally think that was bias because of accent More

by JOOMBOGHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Curtis

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Jul 09, 2024

Germain Toyota of Columbus responded

Thank you for your business and for bringing your concerns to our attention. Unfortunately, using your username we are unable to locate customer records to be able to follow up as well as check the status of the Toyota recall. Please contact our service director, Troy Almanson at 614-383-5215 or talmanson@germaincars.com and he will be happy to assist. Our goal is the complete satisfaction of all our guests. Best Regards, Marcello Frustaci General Manager

Jul 12, 2024

JOOMBOGHE responded

I called the number 60 hours ago, first of all it goes to voicemail right away and secondly it’s a girl voice that is recorded. I left a voice message I never got any call back, I wrote a message also no response. Thank you

May 15, 2024

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Employee Rating

Bad customer service Wait is too long. Not enough technicians. Made you reschedule or come back extra times. More

by BRIDGET.REITANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Teresa Wilson, Chris Curtis, Gabrielle Mansour, Mahogany Nolen , Esmma Ali, Collin Floyd, Shannon Lovelett, Jerrod Ridgeway, Jadyn Schram

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Jun 21, 2024

Germain Toyota of Columbus responded

We are sorry to hear your experience was not the 5-star visit you should have received from our team here at Germain Toyota. Our service manager, Troy Almanson has attempted to contact you to speak personally with you regarding your visit. Please give Troy a call at 614-383-5215 so he may address your concerns. Thank you. Best Regards, Marcello Frustaci General Manager

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