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Lacey Pfannenstiel
Lacey Pfannenstiel at Robert Brogden Buick GMC

Lacey Pfannenstiel | Page 12

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9
116 Reviews
4.9

116 Reviews

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116 Reviews of Lacey Pfannenstiel

March 25, 2025

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Employee Rating

Lacey is an informed service consultant and very knowledgeable. I had a great experience working with her. More

by michelernauta
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Mar 26, 2025

Robert Brogden Buick GMC responded

It is wonderful to hear that Lacey was able to provide you with a great experience! We really appreciate this feedback and we will share it with her. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

March 22, 2025

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Employee Rating

Very professional, not pushy. I would recommend this business to all who is looking to buy new or use. Thanks Brogdens GMC More

by ewms7524
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Paul Levin, David Blackburn, Matt Hoover , Tricia Hecker, Todd Kelly, Cedric Mayberry

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Mar 24, 2025

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We're glad to hear you had a positive experience at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us, and we appreciate your support. If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again! Sincerely, The Robert Brogden Buick GMC Team

March 16, 2025

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Employee Rating

Expensive but service excellent Matt was great above and beyond service and help would recommend More

by JERRYPUTNAM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover

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Mar 18, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Jerry! We truly appreciate your kind words about our service and Matt's dedication to going above and beyond. At Robert Brogden's Olathe Buick GMC, we strive to provide exceptional support to all our customers. We look forward to assisting you again in the future and encourage you to share your experience with others! Sincerely, The Robert Brogden Buick GMC Team

March 07, 2025

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Thank you for servicing my truck! See you when it is time for my next service visit. More

by mboyd8
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 08, 2025

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden's Olathe Buick GMC for servicing your truck! We appreciate your feedback and look forward to seeing you for your next service visit. Safe travels until then! Sincerely, The Robert Brogden Buick GMC Team

March 02, 2025

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Employee Rating

Lacey was very helpful and informative regarding my car and what needed to be done. She was super sweet and got me in the next day in a time slot that worked with my schedule. More

by KERADOWDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2025

Robert Brogden Buick GMC responded

Thank you for your great review! We truly appreciate your feedback and are glad to hear that Lacey was helpful and accommodating with your vehicle's service needs. At Robert Brogden's Olathe Buick GMC, we strive to provide a positive experience for our customers and are glad this was the case for you! If you need anything else, please don't hesitate to reach out. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

March 01, 2025

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Employee Rating

They got my vehicle in at the appointed time and everything was handled to my satisfaction in a timely and professional manner. More

by KHOLTZMAN2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We appreciate your feedback and are thrilled to hear that your vehicle was handled to your satisfaction at Robert Brogden's Olathe Buick GMC. We strive to provide timely and professional service, and it's great to know we met your expectations. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

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