

60 Reviews
Write a Review60 Reviews of Lacey Pfannenstiel
September 22, 2025
They made it simple and easy to get in and out. No issues what so ever. No issues what so ever. More
Other Employees Tagged: Cedric Mayberry, Matt Hoover, Jimmy Stateler, Katie Terry
September 17, 2025
First service on my new GMC Canyon. It was excellent! Both Lacey and Katie were so pleasant to work with. It was excellent! Both Lacey and Katie were so pleasant to work with. More
Other Employees Tagged: Katie Terry
August 23, 2025
This dealership goes above and beyond with every aspect of buying a car. I am a returning customer and that is for a reason. They listen to what u want and help u find. They want u to be happy with your pu of buying a car. I am a returning customer and that is for a reason. They listen to what u want and help u find. They want u to be happy with your purchase. The process is very pleasant and quick considering other dealer experiences we have had. They take car of u from buying to the all service and then the circle again of when u buy your next one. Very exceptional. Great job Brogden. Keep up your style. More
Other Employees Tagged: Paul Levin, Jimmy Carpenter, David Blackburn, Angela Alvarez
August 23, 2025
Jimmy Statler was absolutely wonderful in every aspect of helping me with my service. He is extremely knowledgeable about everything needed, great at communicating, and made sure everything was done in the t helping me with my service. He is extremely knowledgeable about everything needed, great at communicating, and made sure everything was done in the timeframe that was set up for my expectation. Kudos all the way around! More
Other Employees Tagged: Jim Self, Terrie Horton, Paul Levin, David Blackburn, Cedric Mayberry, Matt Hoover, Angela Alvarez, Jimmy Stateler, Katie Terry
August 16, 2025
Diagnostic information was relayed accurately and honestly. While there for repair, recall information was checked proactively and resolved in a well-coordinated manner. Lacey made all this as easy a honestly. While there for repair, recall information was checked proactively and resolved in a well-coordinated manner. Lacey made all this as easy as possible for us. Lacey is amazing! More
August 10, 2025
I believe Lacey is a top tier service advisor and I NEVER have a bad experience with her. have a bad experience with her. More
Other Employees Tagged: Jim Self, David Blackburn, Cedric Mayberry, Matt Hoover, Jimmy Stateler, Katie Terry
August 01, 2025
Great Customer Service last minute oil change they make it happen with no problem. I went to two different dealerships and they were too busy and couldn’t squeeze me in came right over to this one and they it happen with no problem. I went to two different dealerships and they were too busy and couldn’t squeeze me in came right over to this one and they made it happen.Will be back More
Other Employees Tagged: Katie Terry
July 31, 2025
Cedric provided excellence service. I truly appreciate his professionalism. He is one of a kind. I truly appreciate his professionalism. He is one of a kind. More
Other Employees Tagged: Jim Self, David Blackburn, Cedric Mayberry, Matt Hoover, Jimmy Stateler, Katie Terry
July 24, 2025
Extremely respectful, straightforward and honest people here. Came for just a quick oil change and was in and out. here. Came for just a quick oil change and was in and out. More
Other Employees Tagged: Cedric Mayberry, Matt Hoover, Jimmy Stateler, Katie Terry

