Lacye Laning
Lacye Laning at Northside Honda

Lacye Laning | Page 7

Service Advisor

Northside Honda

9100 San Pedro Ave
San Antonio, TX 78216

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4.9
99 Reviews
4.9

99 Reviews

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99 Reviews of Lacye Laning

June 21, 2024

Dealership Rating
Employee Rating

I was received at the service bay by Ms. Laning who explained each of the services my vehicle would receive. She then guided me to the customer waiting area which was very clean and comfort More

by texex73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2024

Northside Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

June 20, 2024

Dealership Rating
Employee Rating

Lacy is an outstanding representative for your company. She’s very professional and diligent in handling everything we needed for our vehicle. Always a pleasure to work with. More

by IRWINSINTHEUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2024

Northside Honda responded

Thanks for sharing your thoughts about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

June 19, 2024

Dealership Rating
Employee Rating

Layce and the techs were very helpful in our understanding of the repairs needed. Thanks More

by HEATHHADLEY60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Northside Honda responded

Thanks for sharing about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

June 14, 2024

Dealership Rating
Employee Rating

Great customer service , and didn’t have a long wait time for my oil change Great snacks also 😁 More

by EBONYGIRLINTEXAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Northside Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jaime Anteola General Manager

June 14, 2024

Dealership Rating
Employee Rating

Was in and out in an hour for my yearly service checkup on my 2018 Honda. Very pleased with Honda Service Center employees. More

by HOWARDMDH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Northside Honda responded

Howard, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Northside Honda; we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

June 13, 2024

Dealership Rating
Employee Rating

Lacye Is the best service advisor and ONLY service advisor that acknowledges me , she takes the best care of me and my vehicule giving me details about my service and explaining pricing. If shes not w More

by AMETHYST.ALDRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Northside Honda responded

Thank you for your business and this review. We're happy to hear that Lacye and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Jaime Anteola General Manager

June 10, 2024

Dealership Rating
Employee Rating

Mark was very helpful and made sure that I had everything that I needed for my maintenance and oil change. More

by AMWASHIN86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Hannawi

Jun 10, 2024

Northside Honda responded

We are very happy to hear Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jaime Anteola General Manager

June 07, 2024

Dealership Rating
Employee Rating

Lacye was extremely helpful and kept me up to date on my vehicle. Always great service. More

by LISAJEWELSATX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Northside Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

June 02, 2024

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Employee Rating

Fast, friendly, convenient and cheaper than Brand X windshield company. Love the shuttle! Thanks, Lacey More

by ktr-sb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Northside Honda responded

Thank you for your very kind review. Lacye and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Northside Honda. Jaime Anteola General Manager

June 02, 2024

Dealership Rating
Employee Rating

First time there everything was great. Everyone was friendly and great customer service. Woul go again. More

by CARMUSTANG99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Northside Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jaime Anteola General Manager

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