Lacye Laning
Lacye Laning at Northside Honda

Lacye Laning | Page 8

Service Advisor

Northside Honda

9100 San Pedro Ave
San Antonio, TX 78216

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4.9
99 Reviews
4.9

99 Reviews

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99 Reviews of Lacye Laning

June 01, 2024

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Employee Rating

They are all very efficient and quick. Do what they say they will do. Enjoy working with Lacy More

by SAIL78212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2024

Northside Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

May 31, 2024

Dealership Rating
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Lacey is an excellent representative for Honda service and maintenance. Thank you for keeping me safe and my 2019 Civic running smooth and reliably. I am a senior undergoing cancer treatments, and my ve More

by BETSY.ACHILLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2024

Northside Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Northside Honda, we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

May 30, 2024

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The customer service of your great people at your service dept. its outstanding, awesome, actually they are the reason why we go back to your dealership every time to do the services of our 3 vehicles. Thank More

by FECHA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Morales

May 30, 2024

Northside Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

May 29, 2024

Dealership Rating
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Steven was a pleasure to work with. He made the whole process easy and painless. More

by timdiemert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2024

Northside Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jaime Anteola General Manager

May 28, 2024

Dealership Rating
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Lacye has worked with me on several issues with my van. She has kept me updated, and ensured my van is running great! More

by BRY1128
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 29, 2024

Northside Honda responded

Thank you for your review and kind words for Layce! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

May 26, 2024

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Great experience and customer service! ! I live 5 minutes from another Honda dealer but I drive 25 minutes more to come to this dealership because of the customer service, More

by MNEAL5
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill service manager

May 29, 2024

Northside Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

May 25, 2024

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Employee Rating

This dealership will send you a text while they are working on your car to let you know what the results of their inspection are. They then make recommendations on what may need to be performed. More

by PATRICKLIPPMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Northside Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

May 23, 2024

Dealership Rating
Employee Rating

I will always service my vehicle here great folks friendly really took great care of my vehicle More

by SHADOWRIDERVTC83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Northside Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Northside Honda, we look forward to having you as one of our valued customers for many more years to come! Jaime Anteola General Manager

May 19, 2024

Dealership Rating
Employee Rating

Excellent service desk and shop work. Extremely poor automated phone connections. Extremely poor. Choices to not work and then are repeated. I was on hold at one point for about 30 More

by DODDSLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Northside Honda responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Jaime Anteola General Manager

May 19, 2024

Dealership Rating
Employee Rating

I worked with Alicia, she was very polite, helpful and professional. When I went to pick up my car after the repair was completed Alicia was not available but another woman assisted me immediately! For th More

by OELIZONDO91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexa Olivo

May 20, 2024

Northside Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our team met your expectations. Thank you for choosing Northside Honda, we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

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