Lance Dailey | Page 47

Lance Dailey and Myles Bauer provided outstanding service. Their work was very professional and they treated my wife and I with respect as the loyal customers that we are. We v provided outstanding service. Their work was very professional and they treated my wife and I with respect as the loyal customers that we are. We value their effort and the time they spent with us. More

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Excellence and Professionalism I've fortunately never had a bad experience when buying a car. That said, working with Lance and the rest of the team at Muller's stands out as the m I've fortunately never had a bad experience when buying a car. That said, working with Lance and the rest of the team at Muller's stands out as the most professional, helpful, organized and consultative experience that I've had. Lance was outstanding from our first contact. Due to my schedule and that of my wife, there was a lot of texting and emailing back and forth to get things lined up. Lance was never pushy or intrusive; when I'd request that he reach out to me on a certain day, that's exactly what he'd do. Additionally, the phone conversations we had prior to talking face-to-face were very consultative in nature, with Lance answering any early questions, as well as outlining any incentives/options that were going to play a role when we finally sat down in his office. When my wife and I came in to the dealership to look at our potential replacement vehicle, Lance was the courteous and helpful sales professional that I'd expected from our previous contacts. Additionally, he was very patient with the multiple MDXs that my wife wanted to look at. Once we settled on the vehicle we wanted, the negotiation process was stress-free, straight forward and entirely respectful. In the end we arrived at a price that was extremely fair. Myles continued the professional experience at Muller's; he knows what he's doing and moved us through the paperwork efficiently. Something that truly stands out with this experience was that once the paperwork was signed and the deal done, Lance's support and communication continued. He was very thorough in explaining any new features on the MDX and ensured that everything was setup to our liking. In the month that we've had the car, Lance has reached out two or three times via text or email to make sure that everything was going well and to see if we had any questions that had popped up. Lance is someone who obviously cares about his clients. This is the third Acura that we've leased from Muller's. Acura Financial has also proven to be an outstanding organization with great customer service. I had a couple of questions that popped up with this latest lease transition, but both Lance and AFS were quickly responsive to get my questions answered and ensure that my concerns were resolved. In closing, I've always been impressed with the quality of Acura's vehicles and the professionalism of Muller's. Lance has elevated that already high opinion even higher. My wife and I look forward to working with Lance and Myles again when it's time for our next lease. I highly recommend this team without reservation. More

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Top Notch Experience I have always had a stellar experience working with the staff at Muller's and this time did not disappoint. I had the opportunity to work with Lance f I have always had a stellar experience working with the staff at Muller's and this time did not disappoint. I had the opportunity to work with Lance for the first time and he was a very patient and knowledgeable professional. From start to finish everything was seamless. Myles went over my final paperwork with me and answered all of my questions. Leaving me with a huge smile on my face and a 2020 TLX. Thank you! More

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Stress Free Buying Experience Absolutely loved working with Lance. When taking our MDX for a test drive he showed us all the amazing new features in such a fun way. He knows Acuras Absolutely loved working with Lance. When taking our MDX for a test drive he showed us all the amazing new features in such a fun way. He knows Acuras! Lance really made car buying a pressure free experience. We also loved working with Myles in finance. This is our 5th Acura and we will definitely come back to Lance and Myles for our next one. More

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Very good experience! I can't say enough good things about this dealership. I have been dealing with Muller Woodfield Acura since my first MDX in 2005. Everyone from Scot I can't say enough good things about this dealership. I have been dealing with Muller Woodfield Acura since my first MDX in 2005. Everyone from Scott Muller, Chris Eugenis, Lance Dailey and Myles Bauer are all very professional, knowledgeable and cordial. It is such a pleasure to not have to deal with "MY SALES MANAGER" (closer) that many dealerships have. The service department is also EXCELLENT!! I don't even bother to "shop" for an ACURA. I have also sent a few of my friends to Muller's Woodfield ACURA. If you are interested in an ACURA this is the place. Jim More

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Love my New RDX Thank you Lance for setting me up with my new 2020 RDX. It was a pleasure getting to know you during this process. That you for your expertise and gre Thank you Lance for setting me up with my new 2020 RDX. It was a pleasure getting to know you during this process. That you for your expertise and great advice. Will definitely come back and send family and friends! More

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Incredible experience. First Acura purchase and if (when) I buy another it will be through my friend, Lance. Lance took the time to call me at 9pm Monday night to walk throu First Acura purchase and if (when) I buy another it will be through my friend, Lance. Lance took the time to call me at 9pm Monday night to walk through prices. Right away, I knew he was a sales professional I could trust. Straight forward and honest. He took the time to ensure I fully understood my car and was truly excited for me as I was buying the car. His energy was contagious. I was blown away by the professionalism of the dealership. They made it a truly luxurious experience. More

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Lance Dailey Lance was the best. He is kind,patient and very knowledgeable. When we walked in we hadn’t even decided what kind of car we wanted. We could have cho Lance was the best. He is kind,patient and very knowledgeable. When we walked in we hadn’t even decided what kind of car we wanted. We could have chosen a dealership closer to home but we wanted to come back to Lance More

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Great car, great experience. Our family has now bought 3 cars from Muller Acura and we're sure to be back in the future. Our salesman Lance Dailey was easy to work with and we wer Our family has now bought 3 cars from Muller Acura and we're sure to be back in the future. Our salesman Lance Dailey was easy to work with and we were satisfied with the deal. The 2020 RDX is a pleasure to drive and has major improvements over the last design. Thank you Lance and the whole team. More

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Lance is a tech expert. Lance helped me pick out my perfect car! He was overly patient explaining every bell and whistle my RDX with the tech package contained . He stayed la Lance helped me pick out my perfect car! He was overly patient explaining every bell and whistle my RDX with the tech package contained . He stayed late to make sure I understood every facet of my new car. I am very appreciative of his time and attention and would recommend his knowledge to any Acura consumer! More

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