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Lance Dailey
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Lance Dailey | Page 48
Senior Sales and Leasing Consultant
Muller's Woodfield Acura
1149 W Golf Rd
Hoffman Estates, IL 60169
598 Reviews
Professional Bio: One of the reasons I started at Muller’s in November 2016 was to sell something that people actually needed and could get excited about . . . because whether brand new or just new to you, there really is nothing like that feeling of getting into your new car! I want to make the process an outstanding and enjoyable experience. My hope is that, in the end, you enjoy working together to find the right vehicle to drive home – perhaps even having a little fun along the way! "Clients for life" is my goal, and that's only achieved through a world-class customer experience. I look forward to providing that to you throughout your purchase process with me here at Muller's Woodfield Acura. Hope to speak with you soon! Personal Bio: My wife and I have two beautiful, amazing daughters and we live just a short drive from the dealership. Because we're part of this community, it means a great deal to me to assist our neighbors, as well as welcome those from farther away.
Read moreDealership Experience
7 yrs, 6 mos
Industry Experience
7 yrs, 6 mos
Specialties & Trainings
Top Performer - Acura Client Satisfaction (1 of only 6 associates in the US)
Gold Membership - Acura Council of Sales Excellence
Acura Council of Sales Excellence (COSE) Certified
BA, Communications - Southern Illinois University at Carbondale
Six Sigma Green Belt Trained
ITIL v3 Foundations Certified
BAPL Certified
Project Management Professional v4 (PMP) Trained
WCA Global Leadership Summit (Attendee and/or Volunteer since 2004)
598 Reviews
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598 Reviews of Lance Dailey
October 04, 2019
Great service Great customer service, Lance was very helpful, professional and friendly. He took his time twice to show me the functions of the car, setting it all Great customer service, Lance was very helpful, professional and friendly. He took his time twice to show me the functions of the car, setting it all for me to make it easier on me as well as keeping in contact answering all my questions... Very friendly envirement. More
by Annette
Helpful 
September 27, 2019
Friendly and pleasant People nowadays like to use the new app to purchase their new car on the net, but we found that it is so nice to deal with a real person, especially a People nowadays like to use the new app to purchase their new car on the net, but we found that it is so nice to deal with a real person, especially a nice and friendly One like Lance He was so helpfully to addressed all our concern You can’t find that dealing on the net More
by Amy huang
September 27, 2019
Great customer service The entire staff that we worked with at Muller’s—Lance, Chris, and Myles—made our SUV shopping experience positive overall. They understood our needs The entire staff that we worked with at Muller’s—Lance, Chris, and Myles—made our SUV shopping experience positive overall. They understood our needs and helped us find the best option for us, which resulted in cost savings. I’d highly recommend this dealership. More
by dcardone
Other Employees Tagged: Myles Bauer , Chris Eugenis
September 26, 2019
Knowledgeable and personable From the moment my husband and I walked in the door we were impressed with the dealership. Lance greeted us and knew everything about the car. He an From the moment my husband and I walked in the door we were impressed with the dealership. Lance greeted us and knew everything about the car. He answered all our questions. We told him we were just looking at cars at other dealerships. We left and 2 days later came back to purchase our Acura RDX. Upon picking up the car Lance went over every detail on the car and said to call or come in if we had any questions. I definitely recommend Muller ACURA and Lance. More
by Acuralove
Other Employees Tagged: Myles Bauer
September 25, 2019
2nd Acura RDX Lance was excellent at helping us pick the right car, the right package & the right lease. Even after the sale, he was available to answer any of our Lance was excellent at helping us pick the right car, the right package & the right lease. Even after the sale, he was available to answer any of our questions. We would definitively recommend both Lance & Mueller. More
by Ward
Other Employees Tagged: Myles Bauer
September 24, 2019
Happy MDX customer Extremely happy and satisfied with our buying experience. I recommend this place for all future buyers. Keep up the good work. Special thanks to Lance Extremely happy and satisfied with our buying experience. I recommend this place for all future buyers. Keep up the good work. Special thanks to Lance for being patient with us and helping us throughout the journey. ~Pramod More
by Pramod
September 17, 2019
Schaumburg acura Grate experience buying new rdx, very friendly employees, processed was quick and clear, no stress, grate selection of cars, enjoyed every moment ther Grate experience buying new rdx, very friendly employees, processed was quick and clear, no stress, grate selection of cars, enjoyed every moment there. Definitely will recommend Muller acura to every one I know More
by adrianwojtowicz85
September 05, 2019
simply thee best From introductions to the follow thru, Lance was the consumate professional. Thorough, Professional, the Guy You want to look for. You can tell he e From introductions to the follow thru, Lance was the consumate professional. Thorough, Professional, the Guy You want to look for. You can tell he enjoys what he does. More
by Bob
Other Employees Tagged: Nick Gianacakos, Myles Bauer
September 05, 2019
MULLER ACURA IS #1 Lance was pleasant (we went on Labor day afternoon) and he went over ecerything with us and he worked us a GREAT deal for my dream car!! Myles is an a Lance was pleasant (we went on Labor day afternoon) and he went over ecerything with us and he worked us a GREAT deal for my dream car!! Myles is an asset as well, you feel like your with people you have been around all the time!! They KNOW the TRUE meaning of customer service and very acommodating.. Thank you Lance & Myles for making my 1st new car purchase more enjoyable!! More
by Leslie & Rich
Other Employees Tagged: Myles Bauer
September 02, 2019
It was a great experience. Everyone over there are friendly. They didnt make me feel like uncomfortable. I choose this dealer because they were really nice. If in the future I w Everyone over there are friendly. They didnt make me feel like uncomfortable. I choose this dealer because they were really nice. If in the future I want a Acura. I will definitely come back for that. More
by Why not zero
Other Employees Tagged: Alens Klints
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