Lance Hopkins
Lance Hopkins at Chrysler Jeep Dodge Ram of Amsterdam

Lance Hopkins | Page 13

Service Advisor

Chrysler Jeep Dodge Ram of Amsterdam

4589 NY-30
Amsterdam, NY 12010

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221 Reviews
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221 Reviews

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221 Reviews of Lance Hopkins

January 25, 2020

Dealership Rating
Employee Rating

Quick, quality, and Friendly Service I simply could not Ave asked for better service at any price; it's about as simple as that. They got me in, they got'er done...I was on my way like a More

by tom@legere.ws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Ortiz, Daniel Perkins, I'm not sure exactly who was who by name, but there were three gents that helped me, so I selected the men's names, not that the ladies aren't great too; but my service stop was managed all be the men

January 25, 2020

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Employee Rating

Lance, Dan and Neil are very professional... In and out before I knew it and on short notice too. Helpful friendly service.. I will be recommending this Fuccillos to all my co workers. More

by NYJUNEBUG
Recommend Dealer
Yes

Other Employees Tagged: Daniel Perkins, Kathryn Young

January 25, 2020

Dealership Rating
Employee Rating

Lance in the service department was a great help he tookncare of my problem and made me feel comfortable lance also made sure before i took off with my vehicle he dobule checked my vehicle THANK YOU la More

by HECTORRONDON1110
Recommend Dealer
Yes

Other Employees Tagged: Tony Ortiz

December 26, 2019

Dealership Rating
Employee Rating

great service great people to work with. Antornio seen me back, had couble of miner things that needed to be done with my jeep patriot and asked how things were More

by DROSE0415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Cruz , Jim Cobb

Jan 10, 2020

Chrysler Jeep Dodge Ram of Amsterdam responded

Thank you so much DROSE0415 for the detailed feedback. We are so happy you are so pleased with the vehicle buying process. We understand it can get messy sometimes but glad we were abloe to put your mind at ease! We look forward to assisting again down the road! Welcome back to the Fuccillo Family!

December 25, 2019

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Employee Rating

Excellent Service I showed up via tow truck unexpectedly with a flat tire on 12/18/19 and Lance Hopkins was quick to take great care of me. There was a lot of people t More

by exboondockers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2020

Chrysler Jeep Dodge Ram of Amsterdam responded

Thank you so much exboondockers for taking the time to share such a positive experience here with our Service Department. We highly value Lance and so glad he was able to assist! We look forward to assisting if needed again!

December 02, 2019

Dealership Rating
Employee Rating

Another top notch service visit Another great experience at the Fucillo CJDR Service center. Vehicle drop off took les than 4 minutes, employees were efficient, friendly and knowledg More

by bslocum13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2019

Chrysler Jeep Dodge Ram of Amsterdam responded

Thank you bslocum13 for sharing your recent Servicing experience! We highly value you as a customer as well as would like to thank you for taking the time to share your thoughts! We look forward to being able to assist however needed down the road!

November 30, 2019

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Employee Rating

Great service I would like to recommend friends to go there. A very friendly and a great atmosphere, everyone was very polite and ask how are you doing today. May I More

by RC36869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2019

Chrysler Jeep Dodge Ram of Amsterdam responded

Thank you so much RC36869 for the awesome review! We are so happy we were able to assist with such high satisfaction! We look forward to being able to assist again down the road whenever it maybe needed!

November 25, 2019

Dealership Rating
Employee Rating

...... This time I'll give u guys only 2 stars. U guys gotta b more transparent with clients. If they Bring u a car to fix and u guys know it will take more More

by Sam Fernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: TJ Dusenbury, Jessenia Maldonado, Tony Ortiz, Crystal Rivera

November 22, 2019

Dealership Rating
Employee Rating

jeep issues It took a while for my jeep to be fixed but Lance was great as the issues I had with the jeep were intensive. high More

by llubrant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 16, 2019

Dealership Rating
Employee Rating

It was very alusome experience. Everyone that helped me, did a great job! They put it all together in a way that made me a very,very,very,happy man. Thank You very,very much. All of More

by D.V.CLEMONS1873
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Cobb, Lindsay Zilberman, Ahmed, Peter, - 5 Star for these two guys too!

Nov 18, 2019

Chrysler Jeep Dodge Ram of Amsterdam responded

Thank you so much D.V.CLEMONS1873 for the HUGE review! Your feedback is highly appreciated as well as your loyalty to us! We look forward to being able to assist again down the road however it maybe needed!

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