Lance Hopkins | Page 14
Service Advisor
Chrysler Jeep Dodge Ram of Amsterdam
4589 NY-30
Amsterdam, NY 12010
221 Reviews
Write a Review221 Reviews of Lance Hopkins
November 13, 2019
Fast and efficient As stated service was fast and complete. All fluids were checked as were tires and belts. I feel confident with the vehicle for the coming winter seas As stated service was fast and complete. All fluids were checked as were tires and belts. I feel confident with the vehicle for the coming winter season More
November 11, 2019
Excellent Service! I had my first oil change for my Jeep and was greeted by Lance. He was very professional and gave outstanding customer service. I look forward to my I had my first oil change for my Jeep and was greeted by Lance. He was very professional and gave outstanding customer service. I look forward to my next visit at Amsterdam Fuccillos!! More
November 09, 2019
Excellent service! Everyone at Amsterdam Fuccillos is always so friendly and knowledgable! I recommend Fuccillos to all my friends and others! Great group of salesman on Everyone at Amsterdam Fuccillos is always so friendly and knowledgable! I recommend Fuccillos to all my friends and others! Great group of salesman on the floor and in the Service Department! More
November 03, 2019
Great service Lance went above and beyond to help me out with a tire that was under warranty. He kept me well informed and even changed the tire himself because all Lance went above and beyond to help me out with a tire that was under warranty. He kept me well informed and even changed the tire himself because all his techs were busy.. More
Other Employees Tagged: Ryan Palmateer , Wayel Algabyali, Jim Cobb
October 29, 2019
Standard service call I drive an additional 20 minutes just to have the Amsterdam Fuccillo service department service my car. They are the friendliest, most knowledgeable g I drive an additional 20 minutes just to have the Amsterdam Fuccillo service department service my car. They are the friendliest, most knowledgeable group out there. If they don’t have it or the answer they will get it and they always return calls. Love this place! More
Other Employees Tagged: Marc Clouser , Tony Ortiz, Daniel Perkins
October 16, 2019
Excellent services They have a great staff very friendly, and deliver timely service. I would recommend them to a friend. Thank you, and keep up the great service ...... They have a great staff very friendly, and deliver timely service. I would recommend them to a friend. Thank you, and keep up the great service ............... More
Other Employees Tagged: Doug Gunnerson, John Lasher, Jessenia Maldonado, Tony Ortiz, Daniel Perkins, Dave Purcell, Crystal Rivera, Kathryn Young
October 04, 2019
Excellent Service Department! I brought my car in to assess whether I had a coolant leak. It turned out that I didn’t have a leak but the mechanic found two other problems that I I brought my car in to assess whether I had a coolant leak. It turned out that I didn’t have a leak but the mechanic found two other problems that I was unaware of. As usual, the Service Advisor, Lance, and the Mechanic, Troy, provided excellent service. I cannot praise either of them enough! More
Other Employees Tagged: Troy
October 04, 2019
Fast, Easy, and Reliable Lance had my car in the garage in short time. He came back to me in the waiting room to give me an update on the vans needs and what I wanted to do. I Lance had my car in the garage in short time. He came back to me in the waiting room to give me an update on the vans needs and what I wanted to do. I told him to go ahead and have the needed work done. Shortly later he came to me with keys in hand. I was out on the road after paying for the service. More
Other Employees Tagged: Wayel Algabyali, Daniel Perkins
October 03, 2019
Service people were very understanding and very friendly. Service dept. Was outstanding. I brought my car in for squeaky brakes and they changed all the pads even though the old ones were still o.k Service dept. Was outstanding. I brought my car in for squeaky brakes and they changed all the pads even though the old ones were still o.k More
Other Employees Tagged: Tony Ortiz, Daniel Perkins
October 03, 2019
Was very disappointed with the service department Took a month to get my brand new truck fixed properly, and every time I called I was lied to and they never return calls when they say they will. Took a month to get my brand new truck fixed properly, and every time I called I was lied to and they never return calls when they say they will. More
Other Employees Tagged: Daniel Perkins, Kathryn Young
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