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Lance Hopkins
Lance Hopkins | Page 18
Service Advisor
Chrysler Jeep Dodge Ram of Amsterdam
4589 NY-30
Amsterdam, NY 12010
221 Reviews
221 Reviews of Lance Hopkins
March 03, 2019
Fast, Easy, and Reliable Our 2008 Chrysler Town and Country developed a Power Steering leak. We brought it in to have it looked at. Lance had one of the Mechanics look at th Our 2008 Chrysler Town and Country developed a Power Steering leak. We brought it in to have it looked at. Lance had one of the Mechanics look at the issue. After a thorough inspection of the Power Steering system they found that due to the age and mileage on the vehicle 2 of the hoses were oozing fluid and that the reservoir cap was no longer sealing properly. They ordered the needed items. As we were in spring break and that this a second vehicle we could wait for the parts and have the repair completed the following week at our convenience. When we returned the following week they replaced the needed parts which they had received earlier that week. The vehicle is now fully operational and no longer leaking fluid. The Service Team gives us great peace of mind and keeps our 2 vehicles in tip top shape so that we do not have to worry about using them for whatever needs we come up with. More
by DVINRIJ1
Verified CustomerOther Employees Tagged: Wayel Algabyali, Erin Brown, Jim Cobb, Doug Gunnerson, Dave Purcell, Kathryn Young
March 03, 2019
happy, satisfied My wife had came in because her wiper would not work, they took care of it no charge, had an oil change and inspection, my wife was happy with the ser My wife had came in because her wiper would not work, they took care of it no charge, had an oil change and inspection, my wife was happy with the service and how fast they completed the job. My wife stated that Lance was very good. More
by jeepers
Other Employees Tagged: Jose Torres
March 02, 2019
Inspection Lance was professional and service was quick and easy as it was my yearly inspection there was no concerns about my Jeep and its performance going for Lance was professional and service was quick and easy as it was my yearly inspection there was no concerns about my Jeep and its performance going forward More
by rhoefs
February 26, 2019
My review My sales person was very down to earth and friendly. My daughter and I were there for 6 unexpected hours and Brandon made that time very pleasant and My sales person was very down to earth and friendly. My daughter and I were there for 6 unexpected hours and Brandon made that time very pleasant and comfortable. More
by RDENISE79
Other Employees Tagged: Brandon L
February 26, 2019
Oil change with a Smile! Everything about my service was terrific, I would have gave 5 stars if the customer waiting area was not freezing when I arrived. The weather was cold Everything about my service was terrific, I would have gave 5 stars if the customer waiting area was not freezing when I arrived. The weather was cold outside and they had not turned up the heat until close to the time when they opened. Otherwise the service was great!! More
by rhogan70
Other Employees Tagged: Jim Cobb
February 24, 2019
Oil change Excellent service by the team at Fucillo Amsterdam. I had a coupon for a synthetic oil change and tire rotation. Both services where completed on time Excellent service by the team at Fucillo Amsterdam. I had a coupon for a synthetic oil change and tire rotation. Both services where completed on time and I was charged below the coupon value. These days, customer service means a lot and keeps people coming back. Thank you again for the excellent service! Kim Arnold More
by GIGI9711
February 20, 2019
awesome thanks to Katherine young...always make you feel good and very informative.. very helpful with answers to questions and answers all with out hesitati thanks to Katherine young...always make you feel good and very informative.. very helpful with answers to questions and answers all with out hesitation. great More
by PJ.MORSE
Other Employees Tagged: Kathryn Young
February 16, 2019
Excellent Service This service department goes above and beyond the standards of any. Lance and Kathryn are always friendly and giving you the best recommendation for t This service department goes above and beyond the standards of any. Lance and Kathryn are always friendly and giving you the best recommendation for the vehicle as well as advising you what your best options are. They treat you like a valued customer. Thank you. More
by mperuzzi18
Other Employees Tagged: Kathryn Young
February 12, 2019
Check engine light Walked in and was greeted by Andi, my sales person who helped me right away. My car was in immediately with a fix and out in less than an hour. Ever Walked in and was greeted by Andi, my sales person who helped me right away. My car was in immediately with a fix and out in less than an hour. Everyone was kind and courteous and willing to help. Thank you for an easy fix. More
by PATTI.KELLERMAN
Other Employees Tagged: Andi Smith
February 11, 2019
Recall service Lance is great and very knowledgeable all recalls were talked care of in a timely manner. Thanks for making me aware of the recalls on my new 2019 Ram Lance is great and very knowledgeable all recalls were talked care of in a timely manner. Thanks for making me aware of the recalls on my new 2019 Ram Longhorn which I live best Ram I've ever owned. More
by bernersterner
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