Lance Hopkins | Page 17
Service Advisor
Chrysler Jeep Dodge Ram of Amsterdam
4589 NY-30
Amsterdam, NY 12010
221 Reviews
Write a Review221 Reviews of Lance Hopkins
April 21, 2019
Oil Change The next morning after my oil change, I pulled out of my driveway and the plastic oil pan fell off, which I ran over and it busted. I will be calling The next morning after my oil change, I pulled out of my driveway and the plastic oil pan fell off, which I ran over and it busted. I will be calling Monday because of this More
April 18, 2019
Awesome !! I brought my 2008 jeep compass to get the wheel alligment because i put all the control arms, links and tie rods on front and rear side and they leave I brought my 2008 jeep compass to get the wheel alligment because i put all the control arms, links and tie rods on front and rear side and they leave it like new More
Other Employees Tagged: Kathryn Young, Jessenia Maldonado
March 30, 2019
Always satisfied Always can get in ASAP . I never have to edit long and I’m very pleased with my service. How come you don’t wash the cars every time they’re serviced? Always can get in ASAP . I never have to edit long and I’m very pleased with my service. How come you don’t wash the cars every time they’re serviced? More
March 23, 2019
Quick and efficient. I needed to b in and out for another ap Quick and efficient. Needed to b in and out for another appt. And they made sure i was. Also kept me informed of any other things that were rwe commen Quick and efficient. Needed to b in and out for another appt. And they made sure i was. Also kept me informed of any other things that were rwe commended to b done. More
March 22, 2019
GREAT EVERYONE I DEALT WITH WERE GREAT. THEY WERE HELPFUL, ACCOMMODATING, FRIENDLY, AND A PLEASURE TO DO BUSINESS WITH. MARC WAS EASY GOING AND VERY KNOWL EVERYONE I DEALT WITH WERE GREAT. THEY WERE HELPFUL, ACCOMMODATING, FRIENDLY, AND A PLEASURE TO DO BUSINESS WITH. MARC WAS EASY GOING AND VERY KNOWLEDGEABLE. SERVICE DEPARTMENT WAS FABULOUS. I BOUGHT MOST OF OUR CARS THERE AND WILL DO SO AGAIN. BARB SLUSARZ More
Other Employees Tagged: Marc Clouser
March 20, 2019
Buying a Jeep Marc was responsive and not pushy. A pleasure to do business with. We have has service done here for years and keep coming back because Lance is the b Marc was responsive and not pushy. A pleasure to do business with. We have has service done here for years and keep coming back because Lance is the best. Honest and just a great guy, More
Other Employees Tagged: Marc Clouser
March 10, 2019
Waste of time I set up an appointment with this dealer because I have a jeep and was told everything that needed to be fixed on my vehicle would be fixed that day h I set up an appointment with this dealer because I have a jeep and was told everything that needed to be fixed on my vehicle would be fixed that day however after sitting there for an hour I was told that they didn't have any of the parts to fix my vehicle after a total of three hours to drive to this place and taking a day off from work. I was then told they would have the parts tomorrow which doesn't do me any good being I have to work. I then asked if I could leave my car there and get a rental and pick up the next night. I was then told that they couldn't supply me with a rental. I was then asked to pay for them looking at my vehicle and doing absolutely nothing and wasting my time. I then got a quote from another jeep dealer which was significantly cheaper. So in summation waste of time and unprofessional. More
March 09, 2019
New York State Car Inspection I went to get my inspection yesterday 3/8/19 The service was great but i've been a lil more time than expected... Everything looks clean and organiz I went to get my inspection yesterday 3/8/19 The service was great but i've been a lil more time than expected... Everything looks clean and organized. The people that called me to remind me bout my appointment treated me very good i think they do an exelent job. . More
Other Employees Tagged: Jessenia Maldonado
March 09, 2019
Unhappy! I purchased my car from there about 6 months ago.a week later the cars brake light came on. I am a single mother with a child in school so I couldn’t I purchased my car from there about 6 months ago.a week later the cars brake light came on. I am a single mother with a child in school so I couldn’t get it back there but I did let an associate know about the problem only to be looked at as if I were lying then on top of that I had to pay for brakes and a router. Upon purchasing the car there were minor things that needed to be fixed such as the gas tank not closing and the inside door compartments coming up and reveling wires. They assured me they would be fix with my first oil change and wasn’t know there trying to charge me to fix it for them. I will not recommended to anyone or do any further service there myself. More
Other Employees Tagged: Jose Torres
March 05, 2019
Great fast service Called to see if they had any open spots to get my vehicle serviced got Me right in and fixed the problem within a few hours! Called to see if they had any open spots to get my vehicle serviced got Me right in and fixed the problem within a few hours! More
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