Lance Johnson

Jim was great to work with. He was not pushy and answered all my questions. He and his team worked with me to get a deal we all were happy with. I recommend Jim to anyone need a He was not pushy and answered all my questions. He and his team worked with me to get a deal we all were happy with. I recommend Jim to anyone need a new car. More

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Was a little apprehensive buying all online but could not have been easier or handled better. Lance was super responsive and communicated well the entire time have been easier or handled better. Lance was super responsive and communicated well the entire time More

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It was a pleasure working with Brittany Davis she was very knowledgeable, professional, and pressure free. She answered every question and made everything easy. I was in and out just over an hour. Thanks very knowledgeable, professional, and pressure free. She answered every question and made everything easy. I was in and out just over an hour. Thanks Brittany!! More

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I just bought a Tesla Model Y Performance from Birmingham Luxury Motors and had an excellent experience working with Jim Bain. Jim was professional, knowledgeable, and easy to work with—no pressure and no Luxury Motors and had an excellent experience working with Jim Bain. Jim was professional, knowledgeable, and easy to work with—no pressure and no games. He made the whole process smooth and stress-free. If you’re looking for a great car-buying experience, I highly recommend asking for Jim. More

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I want to start my review with the positives and then work my way to negative. Positive: 1. Car showed up cleaned and without any damages Negative: 1. Sales people (Mike) and Lance are slow and n work my way to negative. Positive: 1. Car showed up cleaned and without any damages Negative: 1. Sales people (Mike) and Lance are slow and non responsive. Mike never bothered to send us a video walkthrough and Andy another Sales rep did when Mike was out 2. The are not straightforward. We were told the car had 2 cards and had full self driving capability yet when we received the car, it’s not and when I contacted Mike, he said that it has the computer and not included. Also only one card is all you get 3. I asked multiple people to remove stickers yet car shows up with their sticker 4. Shipping was a big issue. Even though we were charged when they advertised free shipping cause we opted to not purchase their extended warranty, they took forever to ship the car and never provided any updates. I had to chase them down to find updates yet they would not provide anything and will always say I was about to call you 5. They ask to mail and not e sign cause they have some weird title company. Not the first time I have purchased a car from out of state and all have been handled through e sign 6. Honesty is definitely not their forte and unless you can physically check the vehicle in person, purchasing it sight on seeing is definitely not recommended More

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Brittany was awesome! Very very knowledgeable about the car! Answered every question we had, let us take as much time with the car that we needed. Was very quick with the Very very knowledgeable about the car! Answered every question we had, let us take as much time with the car that we needed. Was very quick with the paperwork. We didn’t have to sit around the dealership all day waiting. Will definitely be the first place I look when looking for our next vehicle!! More

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Star was amazing and super helpful, I am very pleased with the process. She made it super easy and quick. I am very pleased and highly recommend her and the dealership! with the process. She made it super easy and quick. I am very pleased and highly recommend her and the dealership! More

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Outstanding No Haggle service. Keith is a seasoned professional. The paperwork was the smoothest ever. Barely got the seat warm with the finance guy. Keith is a seasoned professional. The paperwork was the smoothest ever. Barely got the seat warm with the finance guy. More

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Birmingham Luxury Motors has a great selection of quality vehicles! But better than that is their customer service! Jewel took care of us and treated us like family. They made us a fair deal on our trade-in, vehicles! But better than that is their customer service! Jewel took care of us and treated us like family. They made us a fair deal on our trade-in, and made sure that any small issues were addressed on the vehicle we purchased. It looks brand new now! I would highly recommend Birmingham Luxury Motors, and Jewel in particular! More

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A1 dealership. Kind greetings from all sales representatives from the time I entered the dealership. Jewel was my first greeting as she took the time to explain not Kind greetings from all sales representatives from the time I entered the dealership. Jewel was my first greeting as she took the time to explain not only the vehicle i choose...she provided other vehicle options. Keith was my next excellent sales representative as he explained every question I asked as well as followed up with his explanations from the time we met until the time the deal closed. Also, as I was leaving he even got me going with my vehicle bluetooth. After finding out he was a prior military serviceman I should not have expected anything less. Kali/finance closed me out as she was so proficient and professional. Andy as well was awesome as he would not let me leave the building on our firest encounter without me being satisfied. Great team effort. To top everything off Birmingham Luxury Motors has a very nice selection of vehicles for all thats searching for vehicles. I definitely will be back on my next purchase and I will also definitely pass the word to others about my experience with Birmingham Luxury Motors....Thxs Team Luxury!!! More

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