Lance Martin | Page 22

Treat you like family not another sale They got me in there and helped me find what I wanted and need. They put up with all the questions and I walked out of there with a new perspective on They got me in there and helped me find what I wanted and need. They put up with all the questions and I walked out of there with a new perspective on car buying I will most definitely use them agian no questions asked. Thank you Carlblack Hiram More

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Do not trust this review. Go see for yourself. I intentionally waited a several weeks before writing this review. I purchased my truck in November 2018. The sales team was very helpful. This was I intentionally waited a several weeks before writing this review. I purchased my truck in November 2018. The sales team was very helpful. This was not a high pressure sales pitch kind of place. Vic showed us several options to choose from and allowed us time to talk things over before we made a major purchase. But that is not the most amazing thing about this dealership. The service AFTER the sale makes a difference. I have had my truck in for a couple of oil changes and some other minor items. Each time, I have been greeted by Vic, Lance, Ringo, and Tim. They always ask how things are going and how I am liking my truck. And for those who may think that I might work there, I don't. I have just gotten to know these guys from bringing the truck in for service and the initial sale. The fact that they remember you after the sale makes a huge difference. I will definitely be back for future car purchases. I recommend that you go check them out, as well. More

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Great Team We have made 5 purchases from this team. They all work together as a great team headed by Lance who takes personal pride with each customer. Gary work We have made 5 purchases from this team. They all work together as a great team headed by Lance who takes personal pride with each customer. Gary works very hard to make sure each customer’s needs are met. More

by Bill241 Verified Customer Verified Customer

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GM with a horrible attitude Contacted them about a used Jeep Wrangler. They pushed for me to come see it so of course I did. It was nice enough and in line with what I was look Contacted them about a used Jeep Wrangler. They pushed for me to come see it so of course I did. It was nice enough and in line with what I was looking for. The salesperson was very friendly and knowledgeable. Throughout my time I was there I was asked on several occasions what it would take for me to buy today. I finally threw out a number. The salesperson took the number to the GM and the GM came out visibly upset. Maybe he was having a bad day? If that’s how he acts on a regular basis he has no place interacting with customers. More

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March 2019 purchase I bought a Subaru, my experience was very positive. Sales and Finance were very professional, knowledgeable, patient, and helpful. This is not a hig I bought a Subaru, my experience was very positive. Sales and Finance were very professional, knowledgeable, patient, and helpful. This is not a high pressure environment, one of the best used car via dealership experiences I have had. More

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Wonderful day. The employees are wonderful to work with. Everyone works very hard to make sure you are happy with your trade, or purchase. Best experience ever. The employees are wonderful to work with. Everyone works very hard to make sure you are happy with your trade, or purchase. Best experience ever. More

by Jeep1 Verified Customer Verified Customer

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Dads Very Happy Which Makes Home Happy Love that I can call down & tell someone what you are looking for. Then get down there & walk the lot with no one making you feeling like you have to Love that I can call down & tell someone what you are looking for. Then get down there & walk the lot with no one making you feeling like you have to buy something at that moment. My dad could not be there so we looked at trucks and I Face Timed him so he could be a part. Didn't really see what he was looking for. Went back inside and spoke with Lance and Jeb about what dad really was looking for. Next day dad made a trip down to get his oil changed and decided to take one more look at the lot with Jeb. What do you know, dad found the truck that was what his was looking for. Went back inside and went over prices and what he wanted added to the truck. No problem..... Price was in what dad was looking for and dad drove out with a new truck. Best part was at no time was we feeling pressured in purchasing anything. So glad we were able to make my dad happy. Cause when Dad's not happy , our house is not happy. More

by LANAPRUETT Verified Customer Verified Customer

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Amazing from start to finish From the time we stepped onto the lot our experience was amazing. Vic was very friendly and professional. His customer service is totally the best I From the time we stepped onto the lot our experience was amazing. Vic was very friendly and professional. His customer service is totally the best I’ve seen in a very long time. I have and will continue to refer to Vic and this dealership! Amazing job from start to finish. More

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Great experience! We went in with two vehicles in mind. There was never any pressure and the salesman was very helpful and friendly. We are very satisfied with our purc We went in with two vehicles in mind. There was never any pressure and the salesman was very helpful and friendly. We are very satisfied with our purchase and would recommend Carl Black anytime! More

by NEF_SHF Verified Customer Verified Customer

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Great customer service Very helpful in letting me make my decision on what I wanted to buy. They were not pushy at all which I have certainly experienced at other dealershi Very helpful in letting me make my decision on what I wanted to buy. They were not pushy at all which I have certainly experienced at other dealerships. Never had the opportunity to deal straight with a general manager before during car buying. Felt like I was at home! More

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