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Lance Mitchell
Lance Mitchell, Service Manager, Mercedes-Benz of Shrewsbury
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Lance Mitchell

Service Manager

Mercedes-Benz of Shrewsbury

760 Boston Turnpike
Shrewsbury, MA 01545

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3 Reviews of Lance Mitchell

December 19, 2018

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"Great Salesperson and staff"

- Ready for the road !

It was a great experience dealing with Mercedes Benz of Shrewsbury, more so my sales person Andrzej who took the time offering road tests etc.helping me finalize the choice of vehicle that suited me best. The finance team Tonia and Paul made the closing simple and swift and provided additional options for my vehicle. I was also introduced to the very courteous service team, Rebecca handling my call needs and Ryan who assured me that anything I needed would be taken care of promptly. This is the second new Mercedes Benz purchased by my family in the last two years and they really rolled out the red carpet for me, it was great to be treated so well.

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Yes

Other Employees Tagged: Andrzej Nowakowski, Ryan McClay, Aaron Allsopp, Paul Brown , Tonia Backstrom, Rebecca, Isaac

August 04, 2018

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"Excellent services! "

- Bonnie’s Mercedes

Recently bought my first Mercedes and I was very nervous. As soon as my husband and I met Artie our concerns were all answered and more. Can not say enough about the entire staff to saleman, managers, finance, and service Dept. This has been the best experience we’ve had. Top notch service and genuinely caring people. Thank you all for our amazing experience!

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Yes

Other Employees Tagged: Arthur Gordon, Paul Brown

January 19, 2018

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"Great Servcie"

- Fraschusa

We had a major warranty issue and Dustin managed the entire process l. Excellent communication and just a great friendly chap. Also, the Service Manager, Lance was involved, again, just a great experience. Been serving my cars there for 9 years and will keep doing so in the future.

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Other Employees Tagged: Dustin O'Brien

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