"I came here a couple of years ago to look at a SUV only..."
I came here a couple of years ago to look at a SUV only to be told by the sales person that it was $58k and if I still want to look at it. I guess he had prejudged me as not being able to “afford” it. I went elsewhere afterwards and bought the bigger GL instead. Giving them the benefit of the doubt, I went back this past Saturday because I need to replace our third car. Walking in, no one greeted me and although I sat in the vehicle right next to the receptionist, she didn’t say a word to me. Instead, she was more interested in going around the showroom asking the sales people what kind of pizza they wanted to order for lunch. I sat in each SUV in the showroom for a total of 15 minutes and still no one asked if I had any questions. Now Wagner MB will lose a second sale in 2 years and a third one in another 2 years when I buy our family’s fourth vehicle all because no one could be bothered. There’s a difference between no pressure and arrogance, figure out which one of these messages your employees are sending.
Employees Worked With
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"Jaime was a pleasure to deal with. Not high pressure -..."
Jaime was a pleasure to deal with. Not high pressure - answered all the questions we had. Totally knowledgeable. Would buy a car from him again.
"Dealing with Andrzej was an absolute pleasure. He was..."
- Brent Wheeldon
Dealing with Andrzej was an absolute pleasure. He was knowledgable, efficient, and not high pressure at all. The other folks I spoke to in the dealership were the same. I wouldn't hesitate to buy another car here.