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Mercedes-Benz of Shrewsbury

Shrewsbury, MA

4.9
145 Lifetime Reviews Review Dealership
At Mercedes-Benz of Shrewsbury we strive to meet and exceed the expectations of each individual customer who walks through our doors. We are thankful for the opportunity to serve you in all your car purchasing and servicing needs. Our knowledgeable and professional staff is here to assist you throughout the process
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760 Boston Turnpike

Shrewsbury, MA

01545

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Top Reviewed Employees

Arthur Gordon at Mercedes-Benz of Shrewsbury

Arthur Gordon

Fleet Account Manager, New/Used Sales
5.0
Jon King at Mercedes-Benz of Shrewsbury

Jon King

Delivery Specialist
5.0
Rocco Mastrodomenico at Mercedes-Benz of Shrewsbury

Rocco Mastrodomenico

Client Advisor
5.0
Aaron Allsopp at Mercedes-Benz of Shrewsbury

Aaron Allsopp

General Sales Manager
5.0

Latest Reviews

August 16, 2020

"I came here a couple of years ago to look at a SUV only..."

- JA

I came here a couple of years ago to look at a SUV only to be told by the sales person that it was $58k and if I still want to look at it. I guess he had prejudged me as not being able to “afford” it. I went elsewhere afterwards and bought the bigger GL instead. Giving them the benefit of the doubt, I went back this past Saturday because I need to replace our third car. Walking in, no one greeted me and although I sat in the vehicle right next to the receptionist, she didn’t say a word to me. Instead, she was more interested in going around the showroom asking the sales people what kind of pizza they wanted to order for lunch. I sat in each SUV in the showroom for a total of 15 minutes and still no one asked if I had any questions. Now Wagner MB will lose a second sale in 2 years and a third one in another 2 years when I buy our family’s fourth vehicle all because no one could be bothered. There’s a difference between no pressure and arrogance, figure out which one of these messages your employees are sending.

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Employees Worked With

No one helped

August 05, 2020

"Jaime was a pleasure to deal with. Not high pressure -..."

- Lizandtc

Jaime was a pleasure to deal with. Not high pressure - answered all the questions we had. Totally knowledgeable. Would buy a car from him again.

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Employees Worked With

June 27, 2020

"Dealing with Andrzej was an absolute pleasure. He was..."

- Brent Wheeldon

Dealing with Andrzej was an absolute pleasure. He was knowledgable, efficient, and not high pressure at all. The other folks I spoke to in the dealership were the same. I wouldn't hesitate to buy another car here.

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Photos & Amenities

  • Automated Car Wash
  • Express Service
  • Free Loaner Cars
  • Drive-In Service
  • Customer Lounge Area
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Cable TV
  • Pet Friendly
  • After Hours Drop-Off
  • Shuttle Service
  • Television
  • Authorized Accessories Store
  • Authorized Parts Store