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Latzu Lara

Overview Reviews (401) Inventory (438)

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Latzu Lara

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Latzu Lara | Page 3

Finance Manager

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

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4.8

401 Reviews

Overview Reviews (401) Inventory (438)

Dealership Experience

3 yrs, 8 mos

Industry Experience

22 yrs, 8 mos

Languages Spoken

Spanish

4.8

401 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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401 Reviews of Latzu Lara

May 18, 2024

Dealership Rating

Employee Rating

Had a great time here everyone was helpful and knowledgeable. I finally got my Gladiator! knowledgeable. I finally got my Gladiator! More

by johnson.mandy11

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nabil Dayekh

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May 19, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Thanks, Mandy, for sharing about your experience with San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

May 18, 2024

Dealership Rating

Employee Rating

The sales team were good, finance was not. They let me take the car saying everything was fine and taken care of when it wasn’t and the necessary paperwork on their end with the bank was not They let me take the car saying everything was fine and taken care of when it wasn’t and the necessary paperwork on their end with the bank was not done properly so I get out of town approximately 700 miles away when the finance people said they needed the car back. They messed up,then needed to get me finances to a different bank where my payments were way higher than I signed for initially. I wouldn’t use this dealership as long as nabil is there. More

by SWARBELOW

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Nabil Dayekh , Nabil

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May 22, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

May 17, 2024

Dealership Rating

Employee Rating

The sales and finance team made the process easy and the customer service was good overall. customer service was good overall. More

by bwestlake

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Randle Harrelson

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May 19, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

May 17, 2024

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Employee Rating

I greatly appreciate Rolland, Spenser for helping me purchase my rubicon gladiator, it is a fantastic vehicle. Thank you. purchase my rubicon gladiator, it is a fantastic vehicle. Thank you. More

by Tmonilaw

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Spencer Ramos, Roland Johnson

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May 19, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

It's fantastic to hear that Roland and Spencer provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

May 16, 2024

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Employee Rating

Love the servuce Amador was very nice and answer all our questions,he took the time to explain us questions,he took the time to explain us More

by lucienegron81

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Spencer Ramos, Amador Juarez

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May 16, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Luciene, Thank you for your business and this review. We're happy to hear Amador and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

May 16, 2024

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Employee Rating

It was please working with Cody! Made the process easy and quick. Latzu in finance was great. Very professional. Highly recommend Made the process easy and quick. Latzu in finance was great. Very professional. Highly recommend More

by coastallm

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Antony Thelemann , Cody Smith

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May 16, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad Cody and Latzu had the opportunity to work with you and thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

May 15, 2024

Dealership Rating

Employee Rating

I give San Antonio dealership 5 stars customer service was perfect. Help me get into my new jeep . They answer all my questions with no bull . Best customer service I had on this dealership . Keep the was perfect. Help me get into my new jeep . They answer all my questions with no bull . Best customer service I had on this dealership . Keep the good work. 👍👍👍👍👍 More

by Anthony Garza

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Curtright

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May 16, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you, Anthony, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at San Antonio Dodge Chrysler Jeep Ram. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

May 09, 2024

Dealership Rating

Employee Rating

San Antonio Dodge Ram dealership is hands down the best experience shopping for a new vehicle for my family and I. The Sales team at San Antonio Dodge really did go above and beyond my expectations for hel experience shopping for a new vehicle for my family and I. The Sales team at San Antonio Dodge really did go above and beyond my expectations for helping me find a vehicle that best fits what I was looking for and needed. In the end I couldn't ask for a better deal on my new Ram Truck. More

by zacvillarreal007

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Antony Thelemann , Angela Meade, Antonio & Tre

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May 09, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

May 08, 2024

Dealership Rating

Employee Rating

Randle Harrelson Was very professional and extremely curtious did out standing with helping us choose what car we wanted curtious did out standing with helping us choose what car we wanted More

by Ode6968

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Randle Harrelson

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May 08, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that Randle was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

May 06, 2024

Dealership Rating

Employee Rating

The people were willing to work with you in order to getting the car you want. I would recommend them and to Randel. He was an awesome dude with stories that you would shock you getting the car you want. I would recommend them and to Randel. He was an awesome dude with stories that you would shock you More

by Isaac coronado

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dennis Erazo, Randle Harrelson, Darrick Bush, Andrew Oyervides , Angela Meade

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May 07, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Isaac, Thank you so much for your excellent review! We are so glad that Randle had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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